A Georgetown study on the use and effects of social media has released its first batch of findings: compared to Caucasian users, Hispanic and African-American users of social media are significantly more likely to learn about and become involved in social issues.
When asked if they felt "more likely to support a cause or social issue online than offline", the percentage of positive results from Caucasian respondents was approximately one-fourth (24%). African-American respondents answered 'more likely' nearly one-third of the time (30%) while Hispanic respondents were 39%, or nearly two-fifths more likely to support a social issue or cause online.
While the Internet has led many to observed that traditional media's role in society has decreased, television and print media remain the chief way in which all Americans learn about social issues. However, all ethnicities consider social networking (including such diverse sites as Facebook, Twitter, LinkedIn, Bebo, Bizzingo, MySpace, Tumblr, etc.) to be a major additional source of information -- with Hispanics (31%) and African Americans (27%) more likely to feel this way than Caucasians (21%). When it comes to 'getting the word out', African Americans and Hispanics both value Facebook and other social media websites as valuable (58% and 51%, versus only 34% of Caucasians), and believe that supporting causes is easier using these routes.
The study also asked whether electronic media is contributing to a sense of 'overload', i.e., whether they've thought that they are receiving too many emails about causes. Caucasians likened emails concerning causes to spam significantly more often (76%) than Hispanics (69%) or African Americans (66%), and approximately half of both Caucasians and Hispanics believe that they receive too many emails (48% and 51%, respectively), compared to only one-third (33%) of African-Americans. Hispanics especially tended to agree far more often that Facebook "likes"
concerning causes are too easily given and may not be especially worthwhile in the big picture.
The study was conducted by Georgetown University's Center for Social Impact Communication (CSIC) and Ogilvy Public Relations Worldwide. In addition tot he findings on social media, related details concerning family involvement have been published, and data is being gathered for further findings on generational involvement and behavior change to be released in the next few weeks.
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