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The Peninsula Hotel in Beijing has far more staff than its counterpart in New York. Squads of doormen hail cabs, busboys compete for baggage, water glasses are filled in the restaurant without asking. In the department store nearby dozens of sales clerks idly rearrange the merchandise and getting there is simple, Beijing may be the easiest major city in which to find a cab. There seem to be many more services positions than you would find in other big industrial cities, many more than are needed. Which raises a question about Chinese business, does it not value efficiency?
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