Nokia's reign as the global handset leader may be coming to an end.
Over the last week both Apple and Sprint have introduced new phones, and Google's Android operating system has made inroads with handset makers, notably Motorola. Nokia, meanwhile, isn't introducing the touch-screen equipped N8 until later in the year, and Nokia is staying with its Symbian operating system. Recent data from Gartner and Nielsen show as smartphone usage increases, users are turning to Google Android and iPhone operating systems over Nokia's Symbian.
HTC makes the recently-released EVO 4G, which runs on the Android operating system, as does Motorola's Droid. Apple's iPhone 4, runs on iOS4. All will likely cut into Nokia's already-shrinking market share.
According to Gartner, a research firm, Nokia's global market share in smart phones fell 4.5 percent to 44.3 percent in the first quarter of 2010, from 48.8 percent a year earlier. Nielsen data shows Google's Android and the iPhone's U.S. market shares both grew two percent between the fourth quarter of 2009 and the first quarter of 2010.
Nokia has always been a less dominant player in the U.S. market. But that has been offset by its near-universal presence in Europe and Asia. The appearance of the iPhones and Android-based touch screen models such as HTC's EVO line could chip away at that, especially as Nokia has not historically focused on higher-end handsets. Chris Versace, analyst and director of research for Think 20/20, LLC, said Nokia's lagging position in the U.S. is precisely because it has failed to launch a high-end product that's carried by any major cell phone providers.
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"When mobile phones were more voice-centric, they were at their best. With these mobile phones becoming portable media computers, they have stumbled. You could point to Blackberry, iPhone and Android-powered smart phones and see how they have fallen off by comparison," Versace said. "There are two reasons: one is they have a lackluster product portfolio of smartphones. And two, they have little market share in the US." He noted that smartphones have historically sold better in the U.S. than in Europe and Asia.
"The N8 launches next quarter. It's a touch screen smartphone on Symbian version 3. It's a high spec device with a 12-megapixel camera," said Versace, who added that phone will go a long way in determining Nokia's future. "If that can't hold their market share internationally, it'll be a slow erosion of their market share."
If Nokia is going to turn around its declining smartphone fortunes, it will have to look further than its upcoming E73 Mode phone to make an impact, said Matt Thornton, senior analyst at Avian Securities. The E73 is getting released this month, but it looks more like a traditional Blackberry rather than the more futuristic touch screen models. He said the N8 phone will be its best chance at redemption, as it has features such as a high-end camera.
Versace added that Google's Android Operating System will likely become a popular operating system for many cell phone companies that want to compete with the iPhone. "HTC just switched over to the Android operating system. A number of players are going to try and utilize the Android operating system. Samsung, Motorola, Dell, Acer and Lenovo are a few others," he said.
Tina Teng, senior wireless communications analyst at iSuppli, disputes the notion that Nokia has failed to launch high-end phones. She said Nokia's smartphones are actually better in some areas than Apple's or HTC's.
"If you look at the hardware specs, they are not behind Apple at all. In fact, in some cases they are ahead. For example, Apple just introduced video conferencing. Nokia has had that for a few years," Teng said. Nokia's main issues are marketing and visibility. "A device is just a device. The market depends on what can you do with it. Apple shows people how they can use their iPhone and the app store. They have an ecosystem set up that Nokia doesn't," she said.
Not everybody thinks Nokia is in that much trouble. Pete Cunningham, senior analyst at Canalys in London, said Nokia and Samsung are the only handset providers in a position to sell in both the high- and low-end of the market. Nokia, he said, can sell smartphones but also still has room to grow its lower-priced models in countries such as China, where mobile phone penetration is still relatively low.ANd Nokia, he said, has pushed aggressively into the middle tier of the market.
In addition, the other makers of smartphones have been forced to focus on higher-margin models. The iPhone is an example of that -- Apple simply doesn't make a basic phone. But Motorola, Sony Ericsson and HTC have all been forced to concentrate on smartphones.
Cunningham also said that while Nokia has struggled in the high-end market segment, that may not be the case for long. Nokia restructured itself last year, and the rollout of the new version of the Symbian operating system could prove a boon to the sales of its N8.