Kenya's Orange launches mobile banking service

November 8, 2010 5:27 PM EST

Telkom Kenya launched a mobile money service on Monday which allows users to manage accounts held at Kenya's Equity Bank from their handsets.

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Customers of the new product known as Orange Money can request bank loans, make interbank money transfers, withdraw or send cash and pay bills all from their hand sets.

"You now have your bank in your pocket," Equity's Chief Executive James Mwangi said at the launch of the new service. "That is how easy banking is going to become."

Some $30 million changes hands through mobile transfers daily, Central Bank of Kenya Governor Njuguna Ndung'u said during the launch of Orange Money.

Telkom Kenya, which retails as Orange, and which is controlled by France Telecom's Orange, lags market leader Safaricom, which has the popular M-Pesa transfer service, and another by the local subsidiary of India's Bharti Airtel.

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"The service is mapped onto the customers' bank accounts, making it possible for the customers to literally run their accounts from their mobile handsets, with the accounts' security aligned to that of the bank," a statement from the two companies said.

Money transfer services, especially M-Pesa, are hugely popular in Kenya and have transformed how money moves around.

Many Kenyans who did not hold bank accounts can now access basic banking services from their handsets.

Kenya has 12 million account holders, up from 2.6 million at the end of 2007. Deposits stood at a total 1.2 trillion shillings at the end of September from 540 billion in 2007, the governor said.

Equity Bank had 5.7 million customers at the end of September, the most in Kenya, largely driven by its mobile banking product with Safaricom that is known as M-kesho.

Copyright 2012 Thomson Reuters. All rights reserved.
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