AT&T will soon offer a new replacement service that would provide an instant fix to cracked phone screens, but only eight devices are going to benefit from this. Nevertheless, owners of phones with busted displays will find that this is more convenient than having to visit shady shops just to have the issue fixed.
According to Engadget, AT&T and insurance provider Asurion have developed a different approach in dealing with subscribers whose phone screens are cracked, and this one does not involve a lot of waiting for a replacement device. For just $89, a technician would readily fix the broken screen of an insured phone.
Engadget states that though same-day repairs are not almost always guaranteed with this new service, people would still like this new offer since it is nothing like the traditional trade-in process. Furthermore, the tech site points out that having to pay $89 is undeniably cheaper than the typical cost of $150 to $225 for a high-end handset deductible.
The premise of this new service is quite impressive, but owners of the latest handsets on the market like the Samsung Galaxy S7, S7 Edge, Apple iPhone 7 and 7 Plus will not be able to avail this. AT&T revealed that only eight devices are going to be eligible to this service, namely: iPhone 6, 6 Plus, 6S, 6S Plus, SE, Note 4, S5 and S6.
To avail this service, Android Authority reports that any of the aforementioned devices should be insured with the Mobile Insurance, Mobile Protection Pack, Mobile Protection Pack for Business and Multi-Device Protection Pack programs. Once the requirements are met, users can then file a claim when their phone screens get broken and Asurion technicians are possibly arriving on the same day to repair them.
The carrier has scheduled to launch the new service in certain markets, including Boston, Chicago, Florida, Los Angeles, Miami, Orlando and San Francisco on Nov. 15. After which, AT&T is going to debut the service in other markets like Las Vegas, New York and Washington D.C. among many others, as per Digital Trends. The launch date for the latter is on Dec. 1.