• A Lesson In How To Complain To Your Airline

    The next time you want to write up a complaint, take a tip from Arthur Hicks' open letter to Caribbean Airline LIAT.
  • Air France and Delta set transatlantic venture

    Air France-KLM and Delta Air Lines Inc announced plans on Wednesday to team up on routes linking major U.S. cities and London's Heathrow airport in a challenge to rival British Airways Plc. The joint venture aims to take advantage of the Open Skies pact set to liberalize transatlantic rules next year, and will be implemented in April 2008.