Yesterday, ExlService Holdings, Inc., a leading provider of outsourcing and transformation services, announced that it has plans to establish two new delivery centers in Noida and Jaipur, India. These centers will expand EXL’s global services capacity, support new client acquisitions and enable greater flexibility to meet client requirements. Additionally, it will aid in strengthening its business continuity framework.
The new facilities will be based in Special Economic Zones, whose cost and tax structures will help sustain EXL’s global market competitiveness. By adding these two facilities, EXL will have 16 delivery centers and offices in ten locations throughout six countries.
Currently, Noida, India is home to six of EXL’s delivery headquarters. The new facility will have a capacity of over 800 seats spread over 100,000 square feet in the first phase, and another 1,400 spread over 120,000 square feet in the second phase. The first phase is expected to launch in the third quarter of 2010.
The company is also excited for the establishment of the Jaipur facility, which will be EXL’s first center in a tier two Indian location. Approximately 250 kilometers from New Delhi, Jaipur is an attractive location that offers lower operating costs and access to a qualified talent pool. This facility will have a capacity of approximately 500 seats spread over 38,000 square feet and is expected to be operational in the second quarter of 2010. This facility will be the base for EXL’s focus on providing finance and accounting and transaction processing services from this facility.
Rohit Kapoor, President and CEO of EXL, stated, “It is essential for EXL to provide our clients with a world-class infrastructure that meets their multi-shore global delivery requirements. The expanded service delivery will effectively sustain our leadership position while creating new value propositions for our clients. Noida and Jaipur are strategic locations because both these regions offer rich talent pools, robust support infrastructure and are in close proximity to several other EXL delivery centers.”