Glowpoint Inc. provides carrier-grade managed telepresence and video communications services in more than 35 countries. The company yesterday increased its year-over-year monthly recurring core revenue guidance for the 2009 fourth quarter by 30 percent, originally forecasted at a 13-percent increase.

This new number reflects a year of record results fueled by continued gross margin improvement; record second-quarter revenue; unprecedented numbers of video conference and telepresence calls; and record video calling traffic volumes on the company’s cloud-based infrastructure and Telepresence interExchange Network (TEN).

The company was also successful in securing new strategic partnerships, as well as the expansion of existing ones, creating a platform for continued growth.

Glowpoint’s president and Co-CEO Joseph Laezza said the company’s positive numbers are the result of recently established agreements.

“Much of our growth can be attributed to the success of our strategic partnerships, which are now driving significant top-line revenue from high-profile, multi-national customers. In many cases, we are seeing comprehensive, multi-year engagements from channel-driven clients that, in addition to providing direct revenue growth, lead to stronger and more cohesive relationships between Glowpoint and its partners,” Laezza stated in the press release.

The company also noted that the telepresence and video conferencing industry is forecasted to reach $8.6 billion through 2013. Positioning itself to respond to this demand, Glowpoint launched several products and services, including cloud-based infrastructure access for telepresence users; interoperability for b2b use of telepresence and video; web-based conference scheduling with MS Outlook integration; and VNOC-based automated room sweep for highly proactive monitoring.

“With a full spectrum of b2b and managed services products and services in place, we are poised to meet the needs of this rapidly emerging market,” Glowpoint Co-CEO David Robinson stated. “The momentum from 2009 has set the stage for 2010 to be the best year in Glowpoint’s history.”

The company said it plans on taking several measures to promote continued growth through 2010, including expanding strategic relationships on a global level, broadening acceptance of carrier networks, expanding hardware and network support, and more.