ORLANDO, FL -- (Marketwire) -- 08/04/10 -- Contact Centers of America (CCA), the industry leader in socially and economically innovative customer contact solutions, today announced it has opened a new call center in Clearwater, Florida, with plans to generate 200 new jobs.

The state-of-the-art facility located at 15550 Lightwave Drive, Suite 301, Clearwater, FL will house more than 200 call center representatives to support clients on a national basis.

"CCA's commitment is to provide extreme customer satisfaction through our call center operations for clients across a broad range of industries," said Joe Jacoboni, chief executive officer of CCA. "We offer a cost-effective alternative to offshore call centers that result in drastically improved customer service, performance metrics and net new jobs for our American workers. We are excited to broaden our footprint in Florida with our new Clearwater call center operation, which will be an excellent sister facility to our center in Orlando. "

Inuvo, Inc. (NYSE Amex: INUV), a leading provider of performance-based online marketing services, recently announced that it has selected CCA to provide outbound and inbound lead nurturing and qualification services to nearly one million of its BabytoBee pre- and post-natal customers each year. Inuvo had previously worked with offshore call centers, but chose CCA because of their mutual commitment to bring jobs back to America and provide extreme customer satisfaction.

Jacoboni continued, "To support our staffing needs for qualified customer support representatives, we are currently working with local higher education institutions to formalize a College Partnership Program that will provide excellent jobs and work experience to students. The program we developed with Dr. Sanford C. Shugart, PhD, President of Valencia Community College in Orlando, has been tremendously successful and will serve as a model for our Clearwater facility. Our College Partnership Program is a great value to our clients as it is marked by low turnover rates, a highly educated workforce and high job satisfaction rates."

In addition to its College Partnership Program, CCA actively recruits full time employees with a focus on disabled veterans and mobile (at-home) workers.

For Additional Information

Candidates interested in joining the CCA team can visit http://info.contactcentersofamerica.com/040710-CareerFair.html for information on the employment process.

Businesses and media are welcome to tour CCA's Clearwater and Orlando call center facilities by appointment. Please contact Linda Ford at lford@bbmktg.com or 224-433-6900 to schedule a visit.

About Contact Centers of America

Contact Centers of America, LLC (CCA) is a new concept in contact center services designed by an industry pioneer, Joe Jacoboni, and staffed by industry veterans who understand the psychology of customer satisfaction and how this psychology changes in shifting economic times.

CCA delivers customer satisfaction to companies and their customers through a consultative solutions-oriented approach, state-of-the-art hosted on-demand technologies and a strategic workforce management model, which uses abundant "natural human resources" available in the United States -- students, special needs individuals, retirees, stay-at-home parents and veterans, to bring jobs back to America. For more information about CCA visit www.contactcentersofamerica.com.