OREM, UT -- (Marketwire) -- 08/12/10 -- Pinnacle Security, a leader in the North American residential security market, agreed to a settlement with the New York Attorney General's office to address circumstances in New York state that pre-date sweeping compliance initiatives implemented by Pinnacle Security throughout the past year.

"The conclusions from the attorney general's office are not reflective of our business today as our representatives are now bound by the industry's strongest compliance protocols," said Kelly Walker, CEO, Pinnacle Security. "Tactics practiced by a few sales representatives were never sanctioned, encouraged or allowed by Pinnacle. It is an ongoing industry challenge to eradicate these tactics but our data indicates that we have made significant progress toward eliminating these practices and individuals from our business."

Pinnacle Security has invested heavily in personnel, systems and training over the past 18 months in building a compliance process that includes a quality assurance call to each new customer to verify and confirm contract terms, validate obligation amounts and verify the absence of an existing contract with another home security firm. The compliance systems also allow for anonymous reporting of problem behavior by team members.

"There were situations historically that prompted a comprehensive restructuring of our compliance protocols," said Lance Lehnhof, General Counsel, Pinnacle Security. "It is unfortunate that the actions of a few have so negatively affected the perception of our industry and our company but our compliance protocols are working and we are encouraged by current data and look forward to supporting our strong and growing base of satisfied customers."

Law enforcement officials and home owner's insurance providers recommend individuals purchase and keep an active security system as such systems are a strong deterrent to potential burglars in addition to a way of contacting emergency personnel in the event of a fire, flood or medical situation. In recent years, Pinnacle has provided more than 275,000 home-owners with quality security solutions that address these security needs at competitive prices in the U.S. and Canada.

About Pinnacle Security
Pinnacle Security is an industry leader in providing quality residential and commercial security solutions to help individuals realize the peace-of-mind that comes from protecting the things that matter most. Pinnacle is headquartered in Orem, Utah, and has sales offices throughout North America. For more information, please visit www.pinnaclesecurity.com.