"I was attracted to the thought leadership at Service-now.com. The companyis way ahead of the rest of the industry in providing a modern andeasy-to-use IT servicemanagement solution built on a platform that is rich in functionality.I'm also excited about Service-now.com software-as-a-service delivery as itprovides customers with great value and reduced overhead. I look forward tohelping Service-now.com redefine the ITSM software market," said Yedwab.

Yedwab's development and leadership skills will help Service-now.commaintain its rapid growth and always-on development cycles while preservingproduct quality and customer influence. His leadership experience combinedwith technical expertise in the areas of user interface, systems managementand reporting will be critical to the continued technological leadership ofService-now.com.

As Quest Software VP of research and development and chief architect,Yedwab led the development of the application management products andtechnical architecture standards. He also held executive positions withBrio Software and Sqribe Technologies. More than two decades of enterprisesoftware leadership experience will help Service-now.com maintain and scaleits operations through rapid growth in the years to come.

Fred Luddy, Service-now.com CEO, said, "I met Gadi about five years ago andalso knew of him by reputation. He is known for significant achievement inthe face of seemingly impossible situations. He also has an acute focus ondoing the right thing for the customer, a founding value ofService-now.com."

Yedwab holds a master's degree in computer science from Hebrew University,Jerusalem. He is a co-inventor of two patents in enterprise computingsoftware.

Multimedia resources

-- GadiYedwab photo

-- Service-now.com logo

About Service-now.com

Service-now.com is the pioneer of on-demand IT service management software.Service-now.com integrates ITIL v3 processes, software-as-a-service delivery, and Web 2.0functionality to deliver a flexible, intuitive and self-managingapplication. Service-now.com was founded by Fred Luddy, former CTO of PeregrineSystems and Remedy. The company is based in Solana Beach, Calif. and hasmore than 200 customers worldwide. For more information, please visithttp://www.service-now.com/.

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Service-now.com contact information:Rhett GlauserDesk: 858.345.1408Mobile: 858.345.0148Email: Rhett.glauser@service-now.comTwitter: http://twitter.com/rglauser