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Avaya CEO Charles Giancarlo to Keynote VoiceCon San Francisco 2008
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BASKING RIDGE, NJ -- (Marketwire) -- 10/31/08 -- In the opening keynote speech of VoiceConSan Francisco 2008, Charles Giancarlo, president and CEO of Avaya, willdiscuss how enterprise communications can help businesses and organizationsbe more productive and compete more effectively in a challenging economy.VoiceCon San Francisco is the leading conference and exhibition focused onall aspects of enterprise communications, including IP Telephony, unifiedcommunications and contact centers.
The conference will be held November 10-13 at the Moscone North ConventionCenter, San Francisco, Calif.
More than ever, enterprises of all sizes have to satisfy customers, keepemployees productive, and manage costs. During his keynote, Giancarlo willoutline how unified communications and contact center technologies play acritical role in helping business reduce costs, improve customerrelationships and increase productivity.
Avaya executives and subject matter experts will also participate in anumber of educational, panel and roundtable sessions during the conference,including:
UC: Which User Interface Will You Choose? Tuesday, Nov. 11, 8-8:45 am;Diane Shariff, director, Unified Communications Solutions
UC: How Far Have We Come? What's Next? Tuesday, Nov. 11, 1-2:15 pm; DilshadSimons, vice president, Product Management, Unified Communications
IP Contact Center: Executive Forum, Tuesday, Nov. 11, 4-5 pm; Gwynne Wade,vice president, Interaction Solutions
Leveraging VOIP Investments for Unified Communications, Wednesday, Nov.12, 2:45-3:45 pm; Lawrence Byrd, director, Unified CommunicationsArchitecture
Voice Messaging: Are PBXs Still Needed? Wednesday, Nov. 12, 4-5 pm; DianeShariff, director, Unified Communications Solutions
VoiceCon Summit: Software Based Architectures and UC, Thursday, Nov. 13,9-10 am; Lawrence Byrd, director, Unified Communications Architecture
Contact Center Integration: Ask the Experts, Thursday, Nov. 13, 8-9 am;Daniel Burgin, director, Product Management, Reporting and Analytics
In the Avaya Booth #401 on the VoiceCon exhibit show floor, Avaya willshowcase unified communications solutions for a customer-ready business,including a broad array of solutions that both strengthen and streamlinecommunications for the business user. Avaya will also demonstrate howthese technologies along with contact center applications combine todeliver unparalleled service that increases customer loyalty, supportbusiness continuity and green initiatives -- all while lowering cost tohelp businesses navigate today's economic challenges.
About Avaya
Avaya delivers IntelligentCommunications solutions that help companies transform their businesses toachieve marketplace advantage. More than 1 million businesses worldwide,including more than 90 percent of the FORTUNE 500®, use Avaya solutionsfor IP Telephony, Unified Communications, Contact Centers andCommunications-Enabled Business Processes. Avaya Global Services providescomprehensive service and support for companies, small to large. For moreinformation visit the Avaya Web site: http://www.avaya.com.
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Contact:Deb Kline908-953-6179klined@avaya.com
More than ever, enterprises of all sizes have to satisfy customers, keepemployees productive, and manage costs. During his keynote, Giancarlo willoutline how unified communications and contact center technologies play acritical role in helping business reduce costs, improve customerrelationships and increase productivity.
Avaya executives and subject matter experts will also participate in anumber of educational, panel and roundtable sessions during the conference,including:
UC: Which User Interface Will You Choose? Tuesday, Nov. 11, 8-8:45 am;Diane Shariff, director, Unified Communications Solutions
UC: How Far Have We Come? What's Next? Tuesday, Nov. 11, 1-2:15 pm; DilshadSimons, vice president, Product Management, Unified Communications
IP Contact Center: Executive Forum, Tuesday, Nov. 11, 4-5 pm; Gwynne Wade,vice president, Interaction Solutions
Leveraging VOIP Investments for Unified Communications, Wednesday, Nov.12, 2:45-3:45 pm; Lawrence Byrd, director, Unified CommunicationsArchitecture
Voice Messaging: Are PBXs Still Needed? Wednesday, Nov. 12, 4-5 pm; DianeShariff, director, Unified Communications Solutions
VoiceCon Summit: Software Based Architectures and UC, Thursday, Nov. 13,9-10 am; Lawrence Byrd, director, Unified Communications Architecture
Contact Center Integration: Ask the Experts, Thursday, Nov. 13, 8-9 am;Daniel Burgin, director, Product Management, Reporting and Analytics
In the Avaya Booth #401 on the VoiceCon exhibit show floor, Avaya willshowcase unified communications solutions for a customer-ready business,including a broad array of solutions that both strengthen and streamlinecommunications for the business user. Avaya will also demonstrate howthese technologies along with contact center applications combine todeliver unparalleled service that increases customer loyalty, supportbusiness continuity and green initiatives -- all while lowering cost tohelp businesses navigate today's economic challenges.
About Avaya
Avaya delivers IntelligentCommunications solutions that help companies transform their businesses toachieve marketplace advantage. More than 1 million businesses worldwide,including more than 90 percent of the FORTUNE 500®, use Avaya solutionsfor IP Telephony, Unified Communications, Contact Centers andCommunications-Enabled Business Processes. Avaya Global Services providescomprehensive service and support for companies, small to large. For moreinformation visit the Avaya Web site: http://www.avaya.com.
Add to Digg Bookmark with del.icio.us Add to Newsvine
Contact:Deb Kline908-953-6179klined@avaya.com
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