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Frost & Sullivan Lauds StatCom for Its Hospital Operations System

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Posted 19 November 2008 @ 07:45 am ET

MOUNTAIN VIEW, Calif., Nov. 19 /PRNewswire/ -- Based on its recentanalysis of the hospital management systems market, Frost & Sullivanrecognizes StatCom with the 2008 North American Frost & Sullivan Award forHealthcare Technology Innovation of the Year for its development of a hospitaloperations system that enables all patients to collectively flow at their bestpossible rate, with regard to service, quality, safety, and resourceconsumption.

(Logo: http://www.newscom.com/cgi-bin/prnh/20081117/FSLOGO)

Although hospitals have systems to manage their finances and clinicaldata, they do not have a system to execute dynamically prioritized patientflow actions spanning the entire hospital. The Joint Commission onAccreditation of Healthcare Organizations (JCAHO) Leadership StandardLS.3.3.10.10 -- issued in 2004 and in effect from 2005 -- address this needfor more effective patient management throughout the system.

Dr. Robert A. Wise, JCAHO vice president for standards, notes that whilethe emergency department is a vulnerable area when patient flow issues occur,the improvements needed lie in organization-wide changes rather than changessolely in the emergency department. This observation is reiterated by Dr. KirkB. Jensen, Flow Expert Host for the Institute for Healthcare Improvement(IHI), who feels hospital flow challenges are compounded by a significantvariation in patient flow within and across the different micro-systems in ahospital, where people have to make minute-by-minute decisions in isolationwithout knowing its impact on hospital-wide patient flow.

StatCom's hospital operating system resolves this issue by enablinghospitals to orchestrate cross-departmental flow for all patientssimultaneously with respect to service, quality, safety, and resourceconsumption criteria. Combined with the expertise and will of hospitalleadership, this represents a paradigm shift of thinking:

-- From silo driven data - To hospital-wide information on patient flow across verticals -- From optimizing parts - To optimizing the whole -- From anecdote and opinion - To more effective fact based decisions -- From low coordination and collaboration - To orchestrated care execution -- From highly uncertain service delivery - To more predictable service performance "The StatCom solution transcends the current patient flow solutions byeffectively facilitating interactions between and across departments to reduceerrors, improve patient satisfaction, and improve hospital operational andfinancial performance," says Frost & Sullivan Research Analyst, Miriam C.Nagel. "StatCom incorporates bed management, environmental services,transportation, patient length of stay (LOS) management, operating room (OR)patient flow, emergency department (ED) patient flow, and hospital dischargeinto one system that informs physicians, staff and family as to the locationand status of the patient throughout the entire care process."

"As a breakthrough solution developed using the latest Java and opensource technologies, StatCom's Hospital Operations System has a sustainablecompetitive advantage to improve patient safety and satisfaction, and improvehospital operational and financial performance while also meeting JCAHOLeadership standards," notes Nagel.

The company is continuing to develop its innovative operations solution asa reaction to market demand. Recent growth in the company, in response tocustomer requirements, resulted in tripling the size of the engineering anddevelopment team in 2008. StatCom has also significantly expanded its clientservices team which is responsible for managing the on-site clientimplementation process. Master's-trained industrial engineers with healthsystems expertise lead the implementation efforts. Two large facilityimplementations are currently under way, including St. Vincent Mercy ofCatholic Health Partners in Toledo, Ohio.

For providing hospitals with the tools to meet the JACHO LeadershipStandard for effective patient management, and thereby improving patientsafety and satisfaction, as well as hospital operations and financialperformance, StatCom is the worthy recipient of the 2008 Frost & SullivanAward for Healthcare Technology Innovation of the Year Award.

Each year, Frost & Sullivan presents this award to the company that hascarried out new research, which has resulted in innovation(s) that have or areexpected to bring significant contributions to the industry in terms ofadoption, change, and competitive posture. This award recognizes the qualityand depth of a company's research and development program as well as thevision and risk-taking that enabled it to undertake such an endeavor.

Frost & Sullivan's Best Practices Awards recognize companies in a varietyof regional and global markets for demonstrating outstanding achievement andsuperior performance in areas such as leadership, technological innovation,customer service, and strategic product development. Industry analysts comparemarket participants and measure performance through in-depth interviews,analysis, and extensive secondary research in order to identify best practicesin the industry.

About StatCom

StatCom's Hospital Operations System was developed to enable hospitals toachieve the coordination necessary to execute dynamically prioritized actionsspanning the entire hospital so that all patients could flow at their bestpossible rate with respect to service, quality, safety, and resourceconsumption. StatCom represents the real path to productivity. The ultimatevalue of StatCom to hospitals is to help them achieve significant competitiveadvantage and the transformation of quality and service. StatCom is asubsidiary of Jackson Healthcare, a group of companies focused on providingthe healthcare industry with innovative people resources and IT solutions. Formore information visit http://www.statcom.com or contact us at 800.930.0870.

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, partners with clients toaccelerate their growth. The company's TEAM Research, Growth Consulting andGrowth Team Membership(TM) empower clients to create a growth-focused culturethat generates, evaluates and implements effective growth strategies. Frost &Sullivan employs over 45 years of experience in partnering with Global 1000companies, emerging businesses and the investment community from more than 30offices on six continents. For more information about Frost & Sullivan'sGrowth Partnership Services, visit http://www.frost.com.

Contact: Jake Wengroff 210.247.3806 jake.wengroff@frost.comSOURCE Frost & Sullivan


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