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ClairMail Customers See Rapid Growth and Adoption of Mobile Banking
Banks Offering the ClairMail 2-Way Solution Seeing Up to 25% of Online Banking Consumers Adopting Mobile Banking and Three Times Consumer Usage
NOVATO, CA -- (Marketwire) -- 11/19/08 -- ClairMail, Inc., the leader in 2-way mobilephone-based customer interaction, today announced that the ClairMail System is processingmillions of monthly mobile banking transactions and seeing tremendousadoption and continued growth, with over 12 mobile banking transactionsconducted every month per consumer. This is more than three times greaterthan the monthly transactions per consumer found in published reports fromother mobile banking solutions and demonstrates the positive impact thatClairMail's unique 2-way solution creates on consumer usage.
ClairMail's bank customers have also experienced adoption ratessignificantly higher than industry averages, due to ClairMail's easy-to-use, 2-way mobile banking and payments services and the abilityfor consumers to choose their preferred mobile interface.ClairMail customers have seen upwards of 25 percent adoption by onlinebanking consumers, shattering industry averages; the industry adoption ratefor a bank's online consumer base averaged less than 3 percent according topublished data related to other mobile banking solutions.
ClairMail is the first and only mobile banking and payments solutionthat delivers 2-way mobile banking and payments functionality on all mobilephones with consistency across all three user interface types -- messaging,mobile web and client applications -- known as the "2-way triple play." Onone platform with a single implementation, the ClairMail System seamlesslyand securely integrates with a bank's systems of record and provides bankcustomers with a comprehensive suite of 2-way mobile banking and paymentservices. The ClairMail System incorporates a powerful Event Engine thatcan easily handle the potential transaction volumes from banks of any sizeand deliver real-time, 2-way actionable alerts.
"Banks should take advantage of the dynamic nature of the mobile channel tomaximize customer service through mobile alerts," said James Van Dyke,Founder and President of Javelin Research. "The 2-way, dynamic, real-time nature ofalerts in the mobile channel is the primary factor that separates this fromthe online channel and proves a value to consumers to encourage adoption."
"We have seen massive growth of our 2-way mobile banking and paymentsplatform. It's a testament to ClairMail's convenient, secure andeasy-to-use 2-way solution, which is particularly valuable in thesechallenging economic times," said David Thompson, vicepresident of marketing of ClairMail. "As ClairMail continues to roll-outthe ClairMail System for new customers over the next few months, we willcontinue to see the adoption of our technology rise dramatically."
"We believe the rise of next-generation mobile banking and paymentsolutions will forever change banks and payments companies," said VirginiaGarcia, senior research director of TowerGroup. "Mobility has the potentialto enable timely, relevant, and actionable outreach that will ignitecustomer engagement unlike any other channel."
TowerGroup estimates thatevery month through the first quarter of 2009, between 150 and 300 banksand credit unions in the United States will sign contracts for mobilebanking solutions. Mobile banking will surpass 6 million users by the endof 2008, and TowerGroup forecasts 42 million US active users of mobilebanking by 2012.
ClairMail was recently recognized as a leader in the mobile banking andpayments industry by TowerGroup. ClairMail was positioned as having thehighest strategic extensibility of any vendor and one of the best marketexecution ratings given its recently announced partnerships with FidelityNational Information Services and WAUSAU and agreements reached with majorbank customers in the United States.
About ClairMail
ClairMail is the only comprehensive 2-way mobile platform for banking,payments and card services. Deployed either on-premise or as a managedservice, ClairMail optimizes any mobile phone for 2-way customerinteraction. Only the ClairMail System offers 2-way mobile banking,payments and card applications that utilize any phone's existing messagingand mobile web software and extend the capabilities of third-party clientapplications. On one platform with a single implementation, ClairMailempowers financial institutions to generate and deliver 2-way ActionableAlerts to their customers and provide easy and immediate accountmanagement, secure transactions and no-hold customer service. Unlike other1-way, proprietary and inflexible point solutions which lack theapplication intelligence to generate 2-way alerts, the ClairMail 2-waySystem is a turnkey, standards-based 2-way offering that seamlessly andsecurely integrates with existing systems, delivers the fastest time tovalue and provides an alternative to more costly channels like call centersand IVR. Founded in 2004, ClairMail is headquartered in Novato, Calif. Thecompany is privately held and funded by Norwest Venture Partners, OutlookVentures and JAFCO Ventures. For more information call (415) 884-7270 orvisit www.clairmail.com.
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Contact:Gavin Skillman or Jeremy FrankLaunchSquad for ClairMail(212) 564-3665ClairMail@launchsquad.com
ClairMail is the first and only mobile banking and payments solutionthat delivers 2-way mobile banking and payments functionality on all mobilephones with consistency across all three user interface types -- messaging,mobile web and client applications -- known as the "2-way triple play." Onone platform with a single implementation, the ClairMail System seamlesslyand securely integrates with a bank's systems of record and provides bankcustomers with a comprehensive suite of 2-way mobile banking and paymentservices. The ClairMail System incorporates a powerful Event Engine thatcan easily handle the potential transaction volumes from banks of any sizeand deliver real-time, 2-way actionable alerts.
"Banks should take advantage of the dynamic nature of the mobile channel tomaximize customer service through mobile alerts," said James Van Dyke,Founder and President of Javelin Research. "The 2-way, dynamic, real-time nature ofalerts in the mobile channel is the primary factor that separates this fromthe online channel and proves a value to consumers to encourage adoption."
"We have seen massive growth of our 2-way mobile banking and paymentsplatform. It's a testament to ClairMail's convenient, secure andeasy-to-use 2-way solution, which is particularly valuable in thesechallenging economic times," said David Thompson, vicepresident of marketing of ClairMail. "As ClairMail continues to roll-outthe ClairMail System for new customers over the next few months, we willcontinue to see the adoption of our technology rise dramatically."
"We believe the rise of next-generation mobile banking and paymentsolutions will forever change banks and payments companies," said VirginiaGarcia, senior research director of TowerGroup. "Mobility has the potentialto enable timely, relevant, and actionable outreach that will ignitecustomer engagement unlike any other channel."
TowerGroup estimates thatevery month through the first quarter of 2009, between 150 and 300 banksand credit unions in the United States will sign contracts for mobilebanking solutions. Mobile banking will surpass 6 million users by the endof 2008, and TowerGroup forecasts 42 million US active users of mobilebanking by 2012.
ClairMail was recently recognized as a leader in the mobile banking andpayments industry by TowerGroup. ClairMail was positioned as having thehighest strategic extensibility of any vendor and one of the best marketexecution ratings given its recently announced partnerships with FidelityNational Information Services and WAUSAU and agreements reached with majorbank customers in the United States.
About ClairMail
ClairMail is the only comprehensive 2-way mobile platform for banking,payments and card services. Deployed either on-premise or as a managedservice, ClairMail optimizes any mobile phone for 2-way customerinteraction. Only the ClairMail System offers 2-way mobile banking,payments and card applications that utilize any phone's existing messagingand mobile web software and extend the capabilities of third-party clientapplications. On one platform with a single implementation, ClairMailempowers financial institutions to generate and deliver 2-way ActionableAlerts to their customers and provide easy and immediate accountmanagement, secure transactions and no-hold customer service. Unlike other1-way, proprietary and inflexible point solutions which lack theapplication intelligence to generate 2-way alerts, the ClairMail 2-waySystem is a turnkey, standards-based 2-way offering that seamlessly andsecurely integrates with existing systems, delivers the fastest time tovalue and provides an alternative to more costly channels like call centersand IVR. Founded in 2004, ClairMail is headquartered in Novato, Calif. Thecompany is privately held and funded by Norwest Venture Partners, OutlookVentures and JAFCO Ventures. For more information call (415) 884-7270 orvisit www.clairmail.com.
Add to Digg Bookmark with del.icio.us Add to Newsvine
Contact:Gavin Skillman or Jeremy FrankLaunchSquad for ClairMail(212) 564-3665ClairMail@launchsquad.com
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