Press Release

Mitsubishi Signs NASTF Service Information Standards Agreement

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Posted 26 November 2008 @ 01:58 pm ET

LEESBURG, VA -- (Marketwire) -- 11/26/08 -- The National Automotive Service Task Force(NASTF) announced today that Mitsubishi Motors North America has signed theNASTF Service Information Standards Agreement, joining twelve other automanufacturers agreeing to make service and training information and toolsaccessible to all vehicle repairers on an equal basis. Much of theStandards embody the practices that have been in place for over six years,with the addition of a binding arbitration backstop included in the NASTFDispute Resolution Process. Charlie Gorman, chairman of NASTF, said, "Weare pleased to welcome Mitsubishi to the dedicated group of OEM vehiclemanufacturers committed to providing service information to the independentaftermarket. It's one more step in a unified, progressive, effectiveNASTF."

The Standards have three parts: Definitions, Automotive ServiceInformation Standards, and Information Request and Resolution Process. TheDefinitions clearly define what's covered and what's not covered. TheStandards stipulate how OEMs will ensure open accessibility. And theInformation Request and Resolution Process provides the means, includingthe possibility of binding arbitration if needed, in which to identify andassess any potential information gaps.

The remaining manufacturers have the agreement in various stages of reviewand approval. OEMs that have previously signed the agreement include BMW,Volvo, Subaru, Ford, Toyota, Volkswagen, Nissan, Hyundai, Mazda, Honda,Suzuki, and Kia.

NASTF was established in 2000 to identify, communicate and resolve gaps inthe availability and accessibility of automotive service information,service training, diagnostic tools, and equipment for the benefit ofautomotive service professionals and their customers. NASTF wasincorporated in 2006. Additional details can be found at www.nastf.org.

As a 501(c)6 not-for profit organization, NASTF takes no position on anylegislation that may be proposed or pending in state or nationallegislative bodies.

Contact:Mary Hutchinson(703) 669-6643Email Contact


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