The new SAP ERP system integrates approximately 100 business systems formaintenance planning, quality control and parts inventory for aircraft, aswell as qualification management of aircraft mechanics into one SAP ERPpackage to realize business processes standardization and real-timeinformation sharing. As a result, operational complexity due to multiplemaintenance systems and separate data management is reduced, and managementprocesses of maintenance planning, quality control of aircraft partsinventory are streamlined while improving safety in the air.

SAP ERP for aviation maintenance is implemented at 17 airlines in the worldincluding JAL. For the JAL's world's largest scale system implementationproject to date, IBM consultants from 10 countries such as UK, France, andSouth Africa were brought together to leverage their past experiences inaviation maintenance system implementation at other airlines, andcontribute their global insight. In order to minimize technical risks andto prevent issues, this project also adopted SAP MaxAttention(TM), theultimate implementation support service provided by SAP, which was createdby a global team of experts including during the design phase developersfrom SAP's headquarters in Germany.

During the JAL project, IBCS provided consulting services for businessprocess standardization and operational transformation to supportadjustment to the new ERP package system, while collaborating with JAL andIBM Japan in system development. Part of program development was donejointly by IBM India and IBM Japan development centers.

IBM is a trademark of International Business Machines Corporation in theUnited States and other countries.

Copyright © 2008 SAP AG. All rights reserved.

SAP, SAP MaxAttention, SAP ERP, SAP NetWeaver and other SAP products andservices mentioned herein as well as their respective logos are trademarksor registered trademarks of SAP AG in Germany and in several othercountries all over the world.

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Yumiko SaitoManager, CommunicationsIBM Business Consulting Services KKOffice: 03-6250-8324 (Ext: 1715-8324)yumisa@jp.ibm.comPasha Ray Dahncke914-766-2176bipasha@us.ibm.com