1st rate Resumes
The résumé that landed you a job five or ten years ago may no longer be as effective as it once was,
especially if it was the “one size fits all” type. In order to conduct a successful job search, it’s essential
that you custom fit your document to the targeted position and its’ challenges. It’s not enough to copy
sentences out of resume books. Every good resume begins with a strategy based on the applicant’s
skills, experience, education, and industry.
The résumé from 10 years ago listed job titles and boring descriptions. Today’s job search documents get to the point and highlight accomplishments: how you helped your former company make money, cut
costs, expand territories, lower insurance rates, reduce tenant turnover, i.e. what did you do to make a
In Facilities Management, here is a short list questions to ask yourself before writing your resume.
1. What is the scope of your facilities management? What is the square footage, number of
buildings, ground acreage, and number of employees?
2. What primary aspects do you handle?
3. What programs have you implemented to ensure the buildings, grounds, employees, customers,
and others are safe and secure?
4. What type of projects or capital improvements have you supervised or been involved in?
5. Have you handled any real estate purchases or sales?
6. Have you set up any new standard operating procedures? What were the results?
7. Have you initiated any new programs? What was their purpose and end result?
8. Have you decreased building costs or expenses in anyway?
Next, don’t forget to include your professional memberships, including CoreNet. This shows you stay at
the top of your game through continuing education. You can also include memberships outside your
industry if they are relevant, such as your local chamber of commerce or builder’s associations.
Computer literacy is essential!
The resume from a decade ago didn’t include computer skills, but since they are necessary in any
industry, these skills need to be on your resume. Instead of “Microsoft Office” put down the individual
programs, such as MS Word, Excel, Outlook, and PowerPoint. Most job vacancy announcements will
state the proficiency they are seeking, but notice they list specific software applications rather than
generic “strong computer skills.” That’s why it’s important to list each one individually.
Key Words are Key!
Because your résumé may be scanned into a computer, remember maximize use of diverse key words.
For example, if you work in Facilities Management, you might also include Senior Financial Analyst, or
Global Real Estate Director (if applicable) to increase your chance of a match. Borrow some words from
the vacancy announcement, but don’t copy them word for word.
Less is More
If you have a background that fills up four pages, you’ll need to find a way to pare it down. Most hiring
directors will not read past two pages and the mark of a polished presentation is either one FULL page or two FULL pages. If you have a half page you’ll need to expand the page or edit it down. A resume is a
summary, not your entire work history, so only include the best and most relevant information. It’s a
marketing document designed to get you an interview.
What’s the Worst that Could Happen?
Finally, think about the worst traits someone in your field might possess and address them in your
resume. For example, if one of the perks of the position is a company car, it doesn’t hurt to add “clean
driving record” to your summary of qualifications. You have no idea if a previous employee wrecked a
company car, or got caught driving drunk in it. Ease the hiring director’s mind from the start.
Research indicates that more than 50% of large companies accept applications through their corporate
websites. The fancy Microsoft Word document you created will not cut and paste as neatly as you’d like
into the “paste resume here” box. You may notice question marks instead of bullet points, and large gaps
where there was once a tab. Save time and improve your presentation by first converting it to an ASCII
format and changing the question marks to asterisks, and adding borders back in. Then you’ll have an “online” version that will correctly print out at the receiving end.
Because resumes are marketing documents, it makes sense they need to be targeted to the audience
you are seeking. Focused resumes always produce greater results in a shorter period of time over their
generic “one size fits all” counterparts. Always keep this in mind during your job search.