International Business News - ACN http://www.ibtimes.com All articles are copyrighted by IBTimes.com 400 100 http://www.ibtimes.com/ http://www.ibtimes.com/images/top_logo_ibt2_3.gif DON'T PUT ME ON HOLD: What? A charge of how much? Overdraft fees? Late fees? Are you kidding? If you've got a complaint about a product or service, you'll have more success arguing your case with the company if you mind your manners on the phone. Convergys Corp., a customer management services company, offers these tips: http://www.ibtimes.com/articles/20081028/customer-service-sick-buildings-company-puzzles.htm Tue, 28 Oct 2008 14:34:43 EDT Consulting firm Accenture Ltd. said Wednesday it signed a 10-year, $550 million contract to provide finance, accounting and application development services for pharmaceutical company Bristol-Myers Squibb Co. http://www.ibtimes.com/articles/20080910/accenture-lands-550m-10-year-deal-with-bristol.htm Wed, 10 Sep 2008 11:33:04 EDT The Department of Homeland Security said Monday it will extend its contract with Bermuda-based Accenture Ltd., which provides biometric identification services to various U.S. border, immigration and law enforcement agencies. http://www.ibtimes.com/articles/20080818/accenture-gets-us-government-contract-extension.htm Mon, 18 Aug 2008 08:10:02 EDT Accenture LLP, the U.S. unit of Bermuda-based consulting firm Accenture Ltd., spent nearly $1.1 million in the second quarter to lobby on immigration issues, patent reform, federal contracting rules and other matters, according to a recent disclosure form. http://www.ibtimes.com/articles/20080814/accenture-llp-spent-nearly-1-1m-to-lobby-in-2q.htm Thu, 14 Aug 2008 12:25:13 EDT Outsourcing and consulting firm Accenture Ltd. said Monday it received a contract from a Norwegian government agency to continue developing and operating an online portal in the northern European country. http://www.ibtimes.com/articles/20080714/accenture-receives-44-4-million-contract.htm Mon, 14 Jul 2008 10:45:28 EDT Among the stock activity stories for Friday, June 27, from AP Financial News: NEW YORK (AP)--Shares of SunOpta Inc., which sells personal care products and natural and organic foods, sank more than 22 percent Friday after the company said it is replacing its two top executives following an ongoing audit investigation. http://www.ibtimes.com/articles/20080627/movers-roundup-sunopta-opnext.htm Fri, 27 Jun 2008 14:40:35 EDT Shares of Accenture Ltd. jumped Friday after the outsourcing and consulting firm gave what one analyst called a "surprisingly positive" outlook and said its fiscal third-quarter profit jumped 36 percent. http://www.ibtimes.com/articles/20080627/accenture-jumps-after-solid-quarter-outlook.htm Fri, 27 Jun 2008 11:56:48 EDT Among the earnings stories for Thursday, June 26, from AP Financial News: Top stories: http://www.ibtimes.com/articles/20080626/earnings-roundup-palm-christopher-banks.htm Thu, 26 Jun 2008 17:46:09 EDT Outsourcing and consulting firm Accenture Ltd. on Thursday raised its earnings prediction for the fiscal year and issued a fourth-quarter revenue prediction above Wall Street's expectations. http://www.ibtimes.com/articles/20080626/accenture-raises-fiscal-2008-earnings-forecast.htm Thu, 26 Jun 2008 17:06:51 EDT Accenture Ltd. said Thursday its fiscal third-quarter earnings jumped 36 percent, due to higher revenue from its outsourcing and consulting services and lower costs. http://www.ibtimes.com/articles/20080626/accenture-fiscal-3q-profit-jumps-beats-views.htm Thu, 26 Jun 2008 17:29:57 EDT Among the earnings projection stories for Thursday, June 26, from AP Financial News: AKRON, Ohio (AP)--Goodyear Tire & Rubber Co. plans to invest at least $1 billion annually through 2010 to expand and improve plants and will focus more on international growth markets such as China, Russia and Brazil, company executives said Thursday. http://www.ibtimes.com/articles/20080626/outlook-roundup-goodyear-cornell.htm Thu, 26 Jun 2008 17:58:39 EDT Accenture LLP, the U.S.-based unit of Bermuda-based consulting firm Accenture Ltd., spent more than $1 million in the first quarter to lobby on Defense Department procurement, immigration issues, corporate tax policies and other issues. http://www.ibtimes.com/articles/20080617/accenture-spent-1m-to-lobby-in-first-quarter.htm Tue, 17 Jun 2008 11:15:23 EDT Outsourcing and consulting firm Accenture Ltd. said Monday it is part of a team led by Lockheed Martin Corp. to develop an enhanced identification system using biometric technology for the Federal Bureau of Investigation. http://www.ibtimes.com/articles/20080602/accenture-joins-contract-for-fbi-biometric-system.htm Mon, 02 Jun 2008 08:40:27 EDT Outsourcing and consulting firm Accenture Ltd. said Monday it will buy ATAN, a privately held information technology firm based in Belo Horizonte, Brazil. http://www.ibtimes.com/articles/20080519/accenture-buying-brazilian-it-provider-atan.htm Mon, 19 May 2008 08:57:01 EDT Computer Sciences Corp. has agreed to pay $1.37 million to settle allegations that it received kickbacks on contracts with government agencies, the Department of Justice said Tuesday. http://www.ibtimes.com/articles/20080513/csc-to-pay-1-37-million-to-settle-federal-probe.htm Tue, 13 May 2008 14:31:56 EDT Is a baseball pitcher's method for throwing a curveball patentable? How about a chiropractor's techniques? A federal appeals court wrestled with those kinds of questions Thursday when it considered placing restrictions on patent protections for business practices. The case under review is being closely watched by financial services and software companies. http://www.ibtimes.com/articles/20080508/court-weighs-whether-to-restrict-business-method-patents.htm Thu, 08 May 2008 17:50:40 EDT