In an effort to disapprove a bend test of its latest Galaxy S6 Edge smartphone conducted by SquareTrade, a San Francisco-based extended warranty service provider, Samsung released its own video on Monday, claiming that SquareTrade’s test result did not provide a complete picture of how durable the device is.
Media reports surfaced last week saying that Samsung’s new Galaxy S6 Edge had succumbed to the so-called “Bendgate,” which once troubled Apple’s iPhone 6 Plus. The reports were based on SquareTrade’s bend test video of the Galaxy S6 Edge, showing that the device breaks under pressure of 110 pounds.
However, Samsung argued that the video from SquareTrade simply makes an assumption of the force, which does not occur under normal circumstances. According to the company, the normal force generated when a person presses the back pocket is about 66 pounds.
“Our internal test results indicate that the Samsung Galaxy S6 and S6 edge are not bendable even under 79lbf (32kgf), which is equivalent to putting pressure to snap a bundle of five pencils at once,” Samsung said in a statement.
The South Korean conglomerate also claimed that SquareTrade’s test did not show the strength of the Galaxy S6 Edge’s rear side even though in normal circumstances both front and back sides of the device are exposed to the same level of pressure.
“Some smartphones have different durability in each the front and back sides respectively,” Samsung said. “SquareTrade has only tested the front side, which may mislead consumers about the entire durability of smartphones.”
The company also asked SquareTrade to conduct the bend test again targeting both front and back sides of the device, and release the test results to the public.
Here is the Galaxy S6 Edge bend test video, which Samsung carried out, followed by the one conducted by SquareTrade.