Sony began restoring services to its Playstation Network on Sunday after nearly 3 weeks offline, but the process wasn't without its own challenges.
The Japanese based company said late Saturday that services would be back up on Sunday following a region-by-region roll out . But users were quick to take to Twitter to vent frustrations .
The PSN was back for like an hour, and now it's gone. How does that work, wondered Twitter user sebsub2272.
Fredendil tweeted: #psn down again to restart servers... So sad!!
Representatives from Sony were quick to respond, asking customers to remain patient as they facing an unprecedented amount of demand.
Please bear with us as we continue working on #PSN restoration. We are experiencing extremely heavy traffic, Sony said across its PlayStation EU twitter feed.
The hiccups are the latest hurdle that Sony is facing as it attempts to get its beleagured PlayStation Network back online, but they pale in comparison to the complete blackout of the last 2 weeks.
Saturday night Sony No. 2 Kazuo Hirai offered his sincere apologies to customs that have been without service, and explained t hat a number of security measures needed to be installed after last month's devastating hacker attack.
While we understand the importance of getting our services back online, we did not rush to do so at the expense of extensively and aggressively testing our enhanced security measures, Hirai said.
The executive explained that Sony had put in place upgraded systems including advanced security technology, increased levels of encryption, firewall and early warning system.
The company would start bringing back its gaming network this Sunday, on a country-by-country basis, and expects it to be completed by May 31.
Among the 100 million user accounts, Sony said about 92 million can access the limited PlayStation network service.
We are taking aggressive action at all levels to address the concerns that were raised by this incident, and are making consumer data protection a full-time, company wide commitment.
For weeks Sony has been in the crosshairs on digital vigilantes, forcing the company to shut down several services and issue public apologies and reparations to customers affected.
In April Sony was forced to take down the massive Playstation gaming network after attackers infiltrated and acquired personal data on nearly 80 million customers -- one of the largest security breaches in history.
Then, on May 9, Sony learned SOE, which runs games such as DC Universe Online, had also been attacked, affecting an additional 24 million accounts.
Since the shutdown of the PlayStation Network on April 20, Sony's share price has dropped nearly nine percent to close at 2,241 yen ($28) on Friday.
The origins spur from a lawsuit brought against a hardware Hacker George Hotz, who for months have been posting exploits of the Playstation 3 system onto his personal website.
In perusing Hotz and those who gained access to his information, Sony teamed with Internet Service Providers, Paypal and even YouTube to gain access to the IP addresses of users who viewed the content.
That move became a rallying cry for hackers to organize and take aim at the Japanese giant, decrying what it saw to be gross violations of digital privacy.
One group, calling it self Anonymous, said that the move was just the beginning and that it would not forgive the company for its privacy invasion.
Where the judicial system has failed, Anonymous will persevere, by standing up for the rights of everyone, not just those who dared to challenge these corporations, the group said on April 14, calling its members to action.
While the group did try to take down the network by flooding Sony servers with requests, it denies it stole the data.