Tata Motors, India's minicar manufacturer, has said it will offer to the customers of the Nano car additional safety device at free of cost and clarified the company is not recalling Nanos.
The company has decided to make the car even more robust. Tata will do this by providing additional protection in the exhaust system and the electrical system.
The company has noticed instances of additional foreign electrical equipment having been installed or foreign material left on the exhaust system. It is also their belief that as then penetrate deeper, the Tata Nano will be bought increasingly by users in the hinterlands not fully familiar to cars.
We would like to clarify that Tata Motors is not recalling Nanos. We would like to state again, as we had done in May 2010, that the Tata Nano is a safe car with a robust design, state-of-the-art components and built with an uncompromising attention to quality in all aspects. This has been re-established through a second analysis, conducted during the months of September and October 2010. Customers can rest assured that there are no generic defects in the Tata Nano, said the company in a statement.
These actions do not constitute a recall, said the satement.
Tata Nano owners indicate that about 85 percent are satisfied or very satisfied with the car, because of it being 'small yet spacious', its performance, maneuverability, durability, low operating cost and safety, added the company's satement.
The company said the investigation by a team of internal and international experts, has once again concluded that the reasons for the incidents in few Tata Nano cars are specific to the cars which had such incidents.
Beginning the 3rd week of November, each owner will be informed about these measures. Option lies with the customers on whether they would like to avail for these measures, said the company.
Tata Motors has delivered over 70,000 Tata Nano cars. The company has already declared open sales in Kerala, Karnataka, Maharashtra, Uttar Pradesh and West Bengal.