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CRM
Choose the best CRM for your business pixabay.com

The success of every good business relies on its ability to satisfy the needs of its customers. As businesses transitioned online, software that helps centralize numerous business processes like inventory, order processing and returns has become more of a necessity. Fortunately, there's customer relationship manager (CRM) software to help optimize business processes by removing tedious tasks to make day-to-day operations run smoothly.

What Is CRM In Business?

Having a CRM system allows business owners to learn and understand the needs and behaviors of their customers by collecting insights from former customers. The system highlights important factors such as sales or inquiries and tries to apply these observations to target prospective customers. Aside from learning what you can improve on, you are also able to identify who should you tap next.

Why Is CRM Important?

Having a CRM system is very beneficial despite the initial costs. You can have an increase in sales as you are able to anticipate customers' needs. Understanding customer requirements also enable you to anticipate common issues before they happen. It can also be used to determine the next steps for your business. Data is essential if you're interested in running your business smoothly.

Here are some of the best CRM software for small businesses to help you reach your desired goals.

1. OneHash

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OneHash appsumo.com

OneHash was created to be visually appealing to help new users easily familiarize themselves with the functions and data sets given. The program focuses on building customer relationships (which is important especially in a subscription business), automating processes (no need to manually record every order) and increasing revenue by checking which items have the best sales. It's a great all-in-one business management solution, especially for small businesses.

2. Samdock
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Samdock appsumo.com

Samdock has a simple layout that fits well for freelancers and startups especially those who want to manage potential leads and customers. It has a structured tasks system that makes it easy to move around features allowing you to get all the information you need at a single click.

3. FlowyTeam
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FlowyTeam appsumo.com

FlowyTeam makes employee relations easier with the Objective & Key Result (OKR) or Key Performance Indicator (KPI) functions. Motivate your employees with the reward system which can be filtered through weekly check-ins, 360-degree reviews and internal ranking systems. Serving 600+ clients in 70 countries, FlowyTeam is perfect for businesses whether they have 5 or 1,000 workers.

4. CLOSEM

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CLOSEM appsumo.com

CLOSEM makes sure you don't lose any customer leads. By creating an automated follow-up system, you shouldn't worry about the list of emails you need to contact before the day ends. The system provides professionally written, customizable and ready-to-use messages. It is the best messaging platform to use for your marketing efforts!

5. Deskera

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Deskera appsumo.com

Deskera is a great program that enables traditional business owners to easily transition their operations to digital. Payroll, sales and accounting management will be taken care of through this platform. For customer relations, Deskera can also run email campaigns and sales pipelines giving you a real-time view of different aspects of your business.

6. GoodFlow

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GoodFlow appsumo.com

GoodFlow is a great tool for project managers and businesses who want to simplify their team's operation and day-to-day compliance. The platform allows users to design and automate workflows that are best for recurring checklists and documentation procedures. It tracks any operation from start to finish, giving you a complete record of every transaction/job order that you complete.

7. Gigrove

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Gigrove appsumo.com

Gigrove works well for businesses like Uber Eats and Bookafy thanks to its management program that focuses on selling services and products. Gigrove enables businesses to accept online payments, making it more convenient. Whether you're renting, delivering or shipping products and services, Gigrove is your all-in-one platform for easy tracking.

8. Sleekplan

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Sleekplan appsumo.com

Are you a content creator looking for the best program to handle your affairs?Sleekplan is your all-in-one feedback tool. It creates an advanced user profiling system that filters out which customer talk points must be noted for future use. You can filter by paid or free customers, by country or even by age to understand consumer preferences per niche. It makes client communication easier, which is important in any business that thrives on customer feedback.

9. SneakCrm (Premium)

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SneakCrm (Premium) appsumo.com

SneakCRM can handle project management, distribution, task tracking, financial records and many more. It can support up to 100 employees and workspaces and has a built-in calendar and chat support so employees can easily communicate between departments. With unlimited storage, you can input your whole transaction history without worry.

10. Salesdash CRM

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Salesdash CRM appsumo.com

Salesdash is an easy-to-use and fully customizable CRM that works best for sales-related businesses. The uniquely designed dashboard focuses on giving a brief summary of your operation's pending tasks and sales target so you can easily track your day-to-day progress.

11. 8Demand

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8Demand appsumo.com

8Demand enables freelancers to send emails, create digital invoices and accept online payments in just one platform. Easily manage customers and keep track of your revenue by simply inputting it to the platform. It's a highly automated platform that makes customer tracking easier.