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Social media has helped small and startup businesses grow exponentially through marketing. Facebook is one of the best online platforms to reach out to past, existing and potential customers. It’s very easy to connect with your audience once you are able to fully utilize Facebook's features, including Facebook Messenger.
From a customer’s perspective, it’s frustrating to feel neglected when it seems like your messages and inquiries are being ignored. From a business owner’s perspective, the influx of messages can be overwhelming and you might not be able to attend to each and every one at the same time. Keeping your lines of communication open is very important in maintaining a good relationship with your audience. Customer service is slowly transitioning from using phone lines to utilizing social media messaging apps.
If you don’t have an auto-reply system in place, you are not taking full advantage of your business's Facebook page. Having one in place can make attending to client concerns more efficient. We highly recommend trying out ManyChat.
ManyChat offers an awesome service that every small business needs. It can automate your conversations with clients in order to answer frequently asked questions and introduce your company better or deliver helpful insights. It also welcomes new users, sends content, schedule messages and respond to specific keywords. An automated messaging service can help you convert your inbox notifications into sales.
ManyChat caters not only to businesses with Facebook pages but also to those who use different channels like Instagram and SMS messages. It instantly sends out replies to boost your marketing and sales while offering better customer support.
An easy-to-use auto-reply service
Setting up a Facebook Messenger auto-reply bot is easy and can even be fun for those who like to get their creative juices flowing when creating their spiels. You can customize your bot in just a matter of minutes. But if you have no idea how to start, ManyChat has several templates you can choose from. Their smart technology allows you to create two-way conversations with the use of keywords so you can sit back while your bot does the chatting for you.
Bridging different platforms
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ManyChat also offers a seamless flow between your social media accounts and your SMS and email. It intelligently captures your customers’ contact information to build more leads. You can then add them to your contact list and send out coupons, newsletters, promotions, booking confirmations and more!
ManyChat also allows you to connect through the existing tools you have. From Google Sheets, Shopify, HubSpot, Zapier and MailChimp, ManyChat can seamlessly integrate all of your business tools for better performance.
Do I really need a messenger bot?
Turn your messages into gold!manychat.com
If you find yourself scrambling through messages and spending most of your time replying instead of focusing on other vital aspects of your business, then we suggest you give it a try. With the growing number of businesses on the internet, it is important to stand out and strive to deliver the best service possible. Your unread messages could be someone else’s sale. Before that happens, put an automated messaging tool in place! Try it out for free and engage with up to 1000 contacts.
