Shane Smith thought he had successfully registered for health insurance through the Colorado health care exchange. But when the Fort Collins, Colo., man received his confirmation letter for his new account, he discovered the smallest member of his family had actually benefited from the successful application.
Smith told local news station KDVR that the letter he received in the mail informing him that he had successfully opened an insurance account through connect for Health Colorado, it was unexpectedly addressed to Baxter, his pet Yorkie.
“I thought, ‘Wow, this is so awesome,’” Smith said to KDVR. “They have gone out of their way to insure my 14-year-old Yorkie.” Smith’s previous insurance plan was cancelled due to the Affordable Care Act. So he decided to sign up for a new insurance plan with Connect for Health Colorado. He believes the name mix up was likely caused by security questions he was asked over the phone by a representative from the agency. “There was some kind of code or something, so I gave them my dog’s name,” Smith told the station. “They must have just put it in the wrong slot or something.”
Removing his beloved dog’s name from the policy was pretty simple, he says. Smith called Connect for Health and had his name replaced on the account. But following the numerous headaches caused by the rollout of Obamacare as well as having already loss his previous insurance policy, he remains wary of his new coverage.
“There’s been a lot of headaches that’s come from all of this. All the phone calls. All the nonsense. They ended up giving me good coverage I think, but who knows if they’re going to take it away,” Smith said. “As long as Baxter’s covered that’s all the counts.”