“Grand Theft Auto 5” reached the PC on Tuesday, an event that hardcore PC fans have been waiting for since 2013. Unfortunately, some players are encountering errors while playing the open-world action-adventure game on Steam.

“We have identified an issue where players with Windows usernames that include characters not found in the table at the bottom of this page will likely run into difficulties when attempting to download, install, or play ‘GTA 5,’ ” Rockstar said Monday night on its support forum.

Players who don’t want to wait for New York developer Rockstar Games to fix the error can simply create new administrator accounts for whichever Windows system they use. Rockstar recommended players alter their usernames  and then restart their PC and log in with their new accounts to continue the installation process.  

For a list of the supported characters, click here.

Rockstar promised it was hard at work fixing the error, though it didn’t announce when the bug would be repaired.

“GTA 5” received highly favorable reviews after its September 2013 console launch for the Xbox 360 and PlayStation 3, the first installment of the series since 2008’s “GTA 4.” Following its release, the game received Game of the Year honors at the 2013 Golden Joystick Awards. Within just 24 hours of its launch, “GTA 5” generated more than $800 million in revenue, the equivalent of selling about 11.21 million copies. The title surpassed $1 billion in sales after just three days on shelves and reached $2 billion in six months. The game launched for the eighth-generation Xbox One and PlayStation 4 consoles one year later, in September 2014.