Brandon Rodman
Chairman and Founder of Weave
Brandon Rodman is the CEO and co-founder of Weave, a customer communication platform focused on strengthening patient-doctor relationships through highly effective CRM tools. It used to be called Recall Solutions, which Rodman started from his attic in Utah, and it has now expanded to over 7,000 offices.
He’s an excellent leader who unites teams, focuses on employees’ welfare and gives back to the community. He was recognized as 2019 CEO of the Year by Utah Business because of his exemplary leadership at Weave. The company was also included in Forbes’ Next Billion-Dollar Startups 2020.
Growing a company involves challenges and requires a risk-taking attitude to serve people better – and Rodman is just that, as he’s always positive and doesn’t give up. In his early days, he liquidated his 401(k) and some assets to start the company. He possesses a high level of commitment to his vision and his people and believes deeply in psychological safety, which means maintaining a culture in which people feel safe being themselves.
He studied at Brigham Young University, where he graduated with a bachelor’s degree in Communications, Major in Marketing and Advertising. He is married to Lindsay Rodman, with whom he has four children
Brandon Rodman, Weave - Why We Recognized Him:
If Social Capital is about being kind, he wins! From having a flat-out incredible maternity/paternity leave package to his goals of being a better listener and less distracted to believing so much in psychological safety that they have been accused of being too nice. Just about every single hashtag, post or message from him is about people and his employees
But what makes this company REALLY stand out is not just how it stands up for its people, but how it strengths them and inspires them to achieve and realize more of their value, their ability and their happiness.
Weave is a medical tech company with a whole lot of humanity that developed a cutting-edge customer experience management (CXM) platform to help meet the 21st century needs of patients and build better business and clinical results for both the patient and the provider. They improve the experience for both with a complete suite of features like email, marketing capabilities, a full payments platform and a proprietary phone service that creates personalized customer interactions helping businesses improve relationships with the people they serve.
That idea of improving relationships is at the heart of how the company interacts with their own employees, going out of their way to make it a great place to work with a very special nod to helping their employees live fuller and more meaningful lives.
First of all, let’s talk about that maternity and paternity package that Weave offers again. It is 12 weeks for the mother and six weeks for the father. It includes diapers for a year, plus two meals a week for six weeks, biweekly house-cleaning for 12 weeks AND free baby swag!
Describing what Rodman says is one of the best maternity packages in Utah, he proudly declares, “It’s the right thing to do,” and as if it’s a no brainer adds, “Why are you surprised we are treating our employees well?”
We think that’s great, but we saved the best for last. The whole environment of the company, which was founded with a family feel by Rodman and his brother, allows you to thrive — even going so far as offering every employee access to a personal executive coach,
“We want our people to get promoted, to get raises, to grow as far and as fast as they possibly can,” explains Rodman. “Putting their growth first will power Weave's growth.”
He summed up his near obsession with creating fulfilled employees recently when he lamented about a survey that found that 39% agreed with the statement, “I want to leave my current job but am afraid to do so because I’m worried about finding another job.”
“I can’t imagine running a company in which almost half of your employees don't want to work there,” says Rodman. “How inefficient would those employees be? When people don't want to be somewhere, they're not going to work as hard. They do the bare minimum. Here’s a radical thought... maybe you should ask your employees if they really want to work for your business?”
It takes courage to care, but it really takes Social Capital to invest in and consider the independent success of your employees, even though it may lead them elsewhere in the future.
Weave has been around for less than a decade but has over 15,000 customers, a bunch of recognitions, including Inc. 5000 fastest-growing companies in America, Glassdoor’s 2019 and 2020 Best Places to Work and 2019 Top CEOs.
Now it can add IBT’s Social Capital to the list, and we are happy to have them on board.
Company Name | Tenure at Current Position | Previous Position |
---|---|---|
Weave | July 2020 - Present | Recall Solution |
Education | Industry | Sub Industry |
Brigham Young University |