Microsoft researchers say an AI model they have developed lets avatars engage in realistic seeming conversations complete with nuanced facial expressions
AFP

Microsoft Corporation is leading a new era of AI transformation that changes the business world, according to its CEO Satya Nadella.

"Microsoft Copilot and Copilot stack are orchestrating a new era of AI transformation, driving better business outcomes across every role and industry," Nadella said.

Judson Althoff, Executive VP, and Chief Commercial Officer, sees the placing of a Copilot on every desk, every device, and across every role at the core of Microsoft's AI mission. "By bolstering the services customers know and love with our Copilot capabilities across the Microsoft Cloud, we are enabling zero-shot innovation — the ability to effectively gain value out of the box — for their businesses to increase productivity, creativity, and inclusive collaboration," he said in a recent post.

Nadella's and Althoff's comments followed the company's release of financial results for the quarter that ended March 31, 2024. The company showed strength across all business segments:

Revenue in Productivity and Business Processes was $19.6 billion and increased 12% (up 11% in constant currency).

Revenue in Intelligent Cloud was $26.7 billion and increased 21%.

Revenue in More Personal Computing was $15.6 billion and increased 17%.

Cache Merrill, founder and CTO of Zibtek, a leader in custom software development and AI business solutions, cheered Microsoft's financial numbers.

"Microsoft's recent earnings have highlighted strong growth in cloud computing and AI capabilities, underscoring its financial stability and the successful monetization of its AI investments. This robust financial performance is a testament to the efficacy and market acceptance of its AI-driven innovations," he said.

Zibtek thinks Microsoft's AI leadership results from strategic acquisitions, research and development in AI technologies, and integration of AI into its existing suite of products. This commitment to AI uniquely positions the company to orchestrate the AI transformation for global businesses.

"Under the leadership of Satya Nadella, Microsoft has made substantial investments in AI research and practical applications," he elaborated. "The development of Azure AI and the integration of AI into products like Microsoft 365 and Dynamics 365 illustrate its strategy to embed AI deeply into the business ecosystem. Microsoft's AI tools are helping companies automate complex processes, derive insights from data, and enhance overall efficiency."

Mike Finley, CTO and co-founder of AnswerRocket, a Gen AI analytics platform and Microsoft partner, thinks the real news that confirms the company's lead in AI transformation of the business world is recent deals like Coke/MSFT ($1.1B deal for Azure services, including Azure AI). They point to the arrival of GenAI applications as first-class productivity infrastructure for the enterprise.

"This was originally made possible by Microsoft's investments in OpenAI basic research and subsequently brought to fruition by flawless planning for Azure cloud services," Finley added. "Clearly, other platforms are announcing big wins, but MSFT has the top models and, through a partnership with OpenAI, continues to break ground on innovative fundamentals of this new technology. In classic Satya Nadella style, Azure also supports other models such as those from Meta, and more recently through a new deal with Mistral, which means they can be in any deal even if their flagship models are not the winners."

Shawn P. Daly, Ph.D., Professor at Niagara University, believes that Microsoft's partnership with OpenAI places it at the forefront of the AI revolution. Still, he is slightly skeptical about using the "Maestro" metaphor due to the complexities of the AI landscape.

"No single conductor is leading the charge. Microsoft's multifaceted approach, from research and development to practical applications, positions them as a powerful force driving the orchestra of AI transformation in the business world," he explained. "Their comprehensive suite of AI tools and global reach make them a key player in driving the ongoing technological symphony—perhaps as the percussion section..."

Vaclav Vincalek, virtual CTO and founder of 555vCTO.com, believes Microsoft's AI leadership knows how to push AI and keep it trending in the news cycle:

"Whether Microsoft becomes the 'maestro' of AI transformation depends on its ability to make good on these announcements. When its products start making a meaningful impact on businesses, then we can start describing it as the 'maestro.' For now, Copilot is still just a glorified chatbot," Vincalek said.

"Only when you see billions of dollars on the company income statement directly attributed to its 'AI Transformation' push can you start coming up with fancy Italian labels," Vincalek added. "We are years away from that," he added.

(Disclosure: The author owns shares of Microsoft)