A Florida Amazon customer and her fiancé received a large surprise after opening a package order that contained 65 pounds of marijuana.

The Orlando couple says they had ordered plastic storage bins but the massive amount of marijuana is what showed up on their doorstep, WFTV reports. The package was supposed to be containing 27-gallon storage totes but in fact weighed 93.5 pounds and had been shipped by Amazon’s Warehouse Deals program via UPS from a Massachusetts facility.


The couple, who asked not to be identified, were perplexed by the pot-filled package and could immediately pick out the strong odor.

“We love Amazon and do a lot of shopping on Amazon, the customer told WFTV. “They were extremely heavy, heavier than you would think from ordering four empty bins…When the first officer got here, she was in disbelief.”

"We were still pretty fearful our home would be broken into, and we didn't sleep there for a few days,” the customer added.

Orlando police seized the drugs and launched an investigation, but Amazon itself was reportedly very unhelpful in addressing the issue. After an email exchange with the tech giant that lasted more than a month, the couple had still not spoken to a supervisor. Although they eventually received a $150 gift card with a message reading, “I am unable to do anything else at this time,” the two said they simply wanted an apology and an explanation for the cannabis conundrum.

They repeated concerns that drug dealers or any other parties interested in the marijuana-laden package could easily have come looking for their items.

"There was no concern for a customer's safety. I mean, this could have turned into a worst-case scenario,” the customer said. Amazon responded in a statement saying they corresponded with the customer directly and are no working with local law enforcement to investigate the exact cause of the mistaken marijuana shipment. Orlando police say no arrests have been made but the investigation is continuing.