U.S. airlines, determined to keep their grip on recovery, will at best allow unions in contract negotiations to take back only part of what they gave up in concessions during restructuring.
Interviews with chief executives, consultants and labor experts show airlines are healthier than they were 10 years ago, but are more vulnerable than ever to volatile fuel costs, a sluggish economy, and fickle shareholders.
Labor and fuel alternate as the leading expense for airlines. At the top five carriers, wages and benefits accounted for 24 percent, or a combined $6.7 billion, of operating costs in the first quarter.
Contract negotiations are in various stages at nearly every major airline, and in most cases, they are heated. It is a perfect storm of bargaining triggered by the concentration of giveback agreements and pension terminations between 2002 and 2007.
The stakes are perhaps highest for American Airlines
Analysts have said labor turmoil at AMR and US Airways
There were 486,000 full-time workers at U.S. passenger airlines in February, down from more than 600,000 a decade ago, according to Transportation Department data. Most of the more than 130,000 lost jobs were unionized.
Employees also accepted wage cuts of 20 percent to 40 percent, $10 billion in pension terminations, and work rules that lengthened shifts, changed schedules and slashed overtime pay.
Now the rank-and-file hopes for sizable payouts to make up for those concessions.
Rather than getting a decent amount, they want a ton, said Jerry Glass, president of F&H Solutions management consultants and an ex-US Airways labor executive.
Gary Chaison, a labor expert at Clark University in Massachusetts, said airline unions have to understand that they can push only so hard. Unlike the auto industry or other businesses where up and down cycles generally come more slowly, he says, airlines are more volatile and can turn on a dime from boom to bust.
US Airways CEO Doug Parker told Reuters that unions are relevant and managers -- not labor -- bear the blame for contracts that become problems when airline fortunes go south.
What companies sometimes do wrong is they sign bad contracts, he said.
US Airways began talks with pilots and flight attendants six years ago, but no deals are in sight. The pilots have sued, alleging management has tried to undermine negotiations.
United Continental Holdings'
I don't care what the history is, he said. It's irrelevant because nobody can change the past. What we can do is work together and have a better future.
Southwest Airlines CEO Gary Kelly credits strong labor relations for helping build profits at the company, the most highly unionized of the major U.S. carriers.
We feel that if we take care of our employees, they'll take care of customers and, in turn, that will take care of shareholders, he told Reuters.
Some labor and management officials are taking a more positive approach. Pilots, especially, have adopted a less confrontational tone. [ID:nN1547065]
But Avondale Partners analyst Bob McAdoo said in a May research note that airlines are now managing for profits, not market share.
To this end, carriers are relentless about cost control, capacity reduction, and liquidity. The industry reported $1 billion in first-quarter losses on a 38 percent jump in fuel prices.
Several airlines -- including United, Delta Air Lines
That leaves little incentive to significantly boost wages.
Still, union leaders believe management can afford meaningful contracts even in an era of costly fuel and closer attention to profit potential. They cite increases in executive pay, bulging revenues and strong liquidity positions.
We're not trying to aspire to vast richness, said Veda Shook, president of the Association of Flight Attendants, just trying to get to middle class.
(Additional reporting by John Crawley; Editing by Lisa Von Ahn)