As Apple unveiled the Final Cut Pro X on Tuesday, the early buyers of the new version of the world’s most popular Pro video editing software seemed disappointed.
Final Cut Pro X is currently available for download from the Mac App Store for $299.99.
But it seems the product has failed to impress the early buyers as some are even demanding their money back on the Apple discussion forum.
“I bought Final Cut X and like most professional editors I am very disappointed after waiting with such anxiety to discover a product that is useless for my business. Is there a way to get my money back? I have no need for this app and felt mislead by the way it was marketed as an upgrade to FCP 7,” Alex Neuman posted on the forum early Wednesday.
Many complaints were posted on the crash of the application within hours from the unveiling of Final Cut Pro X, which Apple claimed, completely reinvents video editing with a Magnetic Timeline that lets editing on a flexible, trackless canvas; Content Auto-Analysis that categorizes content upon import by shot type, media and people; and background rendering that allows work without interruption.
Some commnets read:
-- “During my three hours spend with FCPX it crashed about 8 - 9 times.”
-- “Mine crashes every time I try to import a big JPEG image (about 3mb) to the timeline.”
-- “My fcpx crashes when I edit the text opens.”
Apple responded to all the reactions asking users to “calm down” as missing features were expected soon and that they were going to address these serious short comings.
“Every single missing pro-feature for FCPX will become available via update rather soon. SDI, EDL, XML. - all those features are coming very soon,” Apple reiterated.