Dunkin' Donuts Customer: Taylor Chapman Goes Off On Employee In Viral Video For Not Giving Her A Receipt

  on

WARNING: This post contains explicit language.

A woman in Broward County, Fla., unleashed fury on Dunkin’ Donuts employees after she didn't receive a receipt with a previous order. The whole incident can be seen in the rant that was uploaded to YouTube.

In the eight-minute-long viral video, 27-year-old Taylor Chapman says that she is entitled to free food because of Dunkin' Donuts' stated policy that customers who do not get a receipt with their order are entitled to a refund.

In addition to complaining about the receipt, she claims that the employee who helped her during the prior transaction was less than helpful.

"This girl was so f**king rude to me and said 'OK well you can get your order free next time,' So you know what I told her, I said 'I want the whole f**king menu b**ch, twice,'" the woman says in the video. "A guarantee is a guarantee and I've already called my lawyer and he is already on it."

Meanwhile, the employee handling the disgruntled customer remains calm, cool and collected during the entire incident.

Join the Discussion