Gmail, Google Drive Apps Down; Thousands Of Users Affected

on April 17 2013 10:40 AM

Several Google services relating to Gmail and Drive have been affected by service disruptions Wednesday morning. The extent of the disruption seems to vary from account to account, with some users reporting the services are totally down for them.

Gmail Down This error message displayed for thousands of users unable to access their Gmail accounts/  Google

Affected users are greeted with a message saying, "Sorry, there seems to be a problem. The service you're looking for is temporarily unavailable. We're working hard to restore your access as soon as possible. Please try again in a few hours. Thanks for your patience."

The error could be reaching hundreds of thousands of users, people who rely on Google services for both personal and professional use.

Perhaps most frustrating is that the glitches seem to be intermittent. A user will see the message when trying to send one email, and then have it work just fine on the second try. Others have found that Gmail and Drive work perfectly well with one account, but won’t work at all with another account. Some aren’t able to access via their desktop, but have no problem with their cell phone.

Another common problem seems to be Gmail asking to re-enter the password after a timeout, and have the password get rejected. So far, nothing suggests that this is related to a cyber attack, but users should take caution to protect their password.

Google updated its status page to reflect the disruption.

Google App Status Google updated their App status page to reflect the service outage.  Google

Gmail has become a trending topic on Twitter, and thousands have taken to the social media platform to express their frustration.

 

 

This article will be updated as more information becomes available. 

Follow Ryan W. Neal on Twitter

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