Hewlett-Packard Co. (NYSE:HPQ) recalled more than 6 million laptop power cords in the United States and Canada following reports of the cords overheating and melting or charring, according to U.S. Consumer Product Safety Commission.
HP issued the recall on Tuesday after 29 users said the cords either burned or melted, resulting in two claims of minor burns and 13 claims of minor property damage. The cables marked “LS-15” were distributed with HP and Compaq notebooks and mini notebooks, along with other accessories such as docking stations.
Customers using the power cords are advised to stop using the cables immediately and contact HP for a free replacement.
Nearly 5.6 million of the cords are being recalled in the U.S., along with 446,700 power cords in Canada.
The Chinese made cords were reportedly included with notebooks, computers and accessories sold between September 2010 and June 2012 through dealers, electronics stores and HP’s website, according to the CPSC’s statement.