The Nokia's XpressMusic 5800 which was on sale in the US market last week was halted by the company.
The Nokia's first touch screen phone received many complaints from its users about its poor 3G performance that some users are reporting a complete lack of signal bars and earpiece problem. The inability of the phone to find AT&t's 3G network prompted the company to halt sales.
According to Nokia, 5800 XpressMusic is one of their company's top-priority products and is under sales monitoring from the first day it was offered to the public and is now under study.
Meanwhile, Nokia defends its 5800 handsets from earpiece problem saying the 5800 manufactured since late January are free from the issues associated with the earpiece.
The 5800 is retail for $399 before taxes and subsidies and also include a $50 certificate for Amazon's Video on Demand service.
Features of the phone include a bright nHD 3.2-inch 640 x 360 and 16:9 aspect ratio resolution screens that is touch enabled. The device has variety of input methods: stylus, plectrum and finger touch support for text input and UI control (alphanumeric keypad, full and mini qwerty keyboard, handwriting recognition). The device measures 4.37â€³ x 2.04â€³ x 0.61â€³ and weighs 3.84 ounces.