As the dust settles on lethal clashes in Kazakhstan that prompted authorities to call in Russian-led troops, questions are mounting over the authoritarian government's handling of the unprecedented crisis.

While President Kassym-Jomart Tokayev has pinned the blame on bandits and foreign militants, many ordinary people question the official storyline.

Following days of internet shutdown, prosecutors announced late Saturday the unrest that began with peaceful protests over energy price hikes had left 225 people dead, including 19 law enforcement and military personnel.

But many stress that a number of issues remain unexplained.

Russian troops are returniNg home after order was restored in Kazakhstan
Russian troops are returniNg home after order was restored in Kazakhstan Russian Defence Ministry via AFP / Handout

It is unclear why so many civilians died, and who the "foreign terrorists" the government blames for the violence are.

And where is Tokayev's mentor and predecessor, 81-year-old Nursultan Nazarbayev, who has not been heard from since last year?

Dauren Bitkembayev, 30, who lost his elderly parents in the unrest, told AFP he needs answers.

He and others want to know why gun attacks on civilian cars in the country's largest city occurred even after the military had appeared to restore order.

Former Kazakh president Nursultan Nazarbayev shakes hands with his hand-picked successor President Kassym-Jomart Tokayev in this 2019 file picture
Former Kazakh president Nursultan Nazarbayev shakes hands with his hand-picked successor President Kassym-Jomart Tokayev in this 2019 file picture AFP / Stanislav FILIPPOV

A video shared on social media shows a car engulfed in flames close to barriers put up by the military. Inside the vehicle were a retired postal service worker and a former teacher, Bitkembayev's late parents.

"It looks like military shot (the car) up... and we thought (violence) was over," the eyewitness, who filmed the burning car, can be heard saying.

"Everyone is saying it was the army (who fired). I don't understand," said Bitkembayev, who works in a pawn shop ransacked by looters during the upheaval.

"Were they blind? They could see it was a grandfather and a grandmother -- what kind of looters or terrorists could they be?" Bitkembayev asked.

Many ordinary people question the official storyline after the sweeping unrest in Kazakhstan
Many ordinary people question the official storyline after the sweeping unrest in Kazakhstan Russian Defence Ministry via AFP / Handout

Some doubt the authorities will ever tell the whole truth.

Daniyar Moldabekov, a commentator and political reporter, said society was polarised.

"With internet shut down, some turned out to be too susceptible to propaganda ready to believe that everyone who has been out on the streets is a terrorist and villain," he told AFP.

There are doubts the authorities will ever tell the truth about the unprecedented violence in Kazakhstan
There are doubts the authorities will ever tell the truth about the unprecedented violence in Kazakhstan AFP / Alexandr BOGDANOV

"Others understand that a lot of civilians died, there are a lot of innocent people in prisons, and instances of torture have been reported."

The government has offered detailed accounts of how members of law enforcement died but provided little evidence proving the involvement of "foreign terrorists".

Rights activists have been putting together a list of hundreds of people detained, killed or missing.

It has taken authorities days to release an official death toll.

Kazakhstan had initially acknowledged fewer than 50 fatalities. A higher mortality count of 164 had been quickly retracted last week. On Saturday, officials said 225 had died.

Over 12,000 people have been detained since the unrest erupted in early January, including journalists and rights activists.

Internet has been returned to the vast country after a blackout that lasted close to a week in Almaty, but establishing facts on the ground remains difficult.

Outside morgues in Almaty, relatives of people suspected to have been killed stood on the street, waiting for information and a chance to bury their loved ones.

Three men from the eastern city of Semey told AFP security service representatives had warned them not to speak to journalists.

In a car parked behind an AFP car, two bulky men appeared to be monitoring the scene.

Official attempts to highlight foreign involvement have met with particular controversy.

Days after the violence peaked in early January, pro-government television showed a man from neighbouring Kyrgyzstan with cuts and bruises on his face, appearing to confess to accepting money to participate in unrest.

But he was quickly identified by the public as a well-known jazz musician.

Pianist Vikram Ruzakhunov was eventually allowed to return home. In a guarded media appearance, he attributed the bruises on his face to "a harsh arrest".

Russia has defended the official version of events.

Kremlin spokesman Dmitry Peskov has called Ruzakhunov's arrest "an isolated case that does not give rise to doubts about the seriousness of the terrorist threat".

But many commentators saw an example of long-standing law enforcement excesses that have intensified during the state of emergency.

The police state championed by pro-government media is "returning us to a past that we are trying to flee from," said Alisher Yelikbayev, a businessman and popular blogger.

The government's explanation for the unrest is muddied by a high-stakes power struggle.

Rights activist Galym Ageleuov said Tokayev's "loud declarations" of international "terrorist" involvement in a coup attempt helped justify the decision to invite troops from the Collective Security Treaty Organisation.

Authorities later announced the arrests on coup-plotting charges of a former national security chief close to Nazarbayev and two of his deputies.

"It has become clear that power in Kazakhstan is not monolithic," said commentator Moldabekov.

"Not only have citizens got questions for the 'elites', but they also have questions for each other."