plus.google.com: Analyzing the Send feedback link
plus.google.com: Analyzing the Send feedback link

Google+ has been around for four months now. According to Google co-founder Larry Page, the social networking platform now claims 40 million users. A recent survey claims that 13 percent of adults in the U.S. have joined Google+. It has been projected to have 22 percent of U.S. adults in a year.

Lately, there have been a lot of questions asked about the Send Feedback link that appears on the bottom right corner of your Google+ page, and now Dave Cohen, technical lead on Google+ photos, has revealed more about the link and how to make the most out of it on his Google+ page.

Here are the few things that you will need to keep in mind.

It's All About The Feedback: Do keep in mind that feedbacks always count and it doesn't matter how big or how small it is. You may think that a feedback you send to Google+, where others are also active feedback senders, would be lost in obscurity or completely ignored. In reality, each feedback gets read, counted and categorized by a human being.

Feedback Screenshot: You may want to send feedback on something you cannot take screenshot and you leave it unattended. To get rid of this problem, you will simply need to type about it in the description and the Google support team will categorize it suitably.

The Support: Google’s engineering teams receive every week reports about top user issues, suggestions, and complaints, and sometimes on things the team is already working on. All the issues are prioritized and addressed by the engineers.

The Polished Nature: The Send Feedback tool, in the bottom right corner of you screen, is very refined and it lets you highlight the certain parts of the page that you are discussing. At the same time, you can also keep your personal information away from the public domain. Remember that the screenshots will be included with the feedback report.

Every Feedback Counts: The more feedbacks you send, the better it gets for the engineering team to prioritize its work. According to Cohen, “It might be hard to believe, but we have dozens of things in the works at any given time (take a look at the volume of features and improvements we launch in any given week). And, on top of the features we're already developing, we have backlog of improvements and seriously kick ass stuff that we could spend the next year working on.” The team will even postpone work on its new and upcoming features and look into the feedbacks to make the existing feature better.