United Airlines Outage 2016: Passengers Suffer Delay, Cancellations Worldwide After Technical Glitch

United Airlines suffered a technical glitch resulting in hours of delays and cancellations worldwide late Thursday. According to the airline, the problem was related to its weight reporting system, which has now been resolved.

Passengers took to social media to complain about the delays.

3am. EWR. thanks for all the info United. Way to totally not communicate at all #UnitedAirlines pic.twitter.com/38zroCN5CL
— Ex Mrs. Lott #2 (@RSLott70) October 14, 2016

Hour and a half @UnitedAirlines and we r still sitting HOT no AC on a runway at LAX. Wot is the problem? We were told we this was fixed!
— Carol Wolicki (@cwolicki) October 14, 2016

2 hours waiting on tarmac because engineers can't maintain software. #unitedwewait #firesomeone #UnitedAirlines
— Drew Hylbert (@dhylbert) October 14, 2016

Knock knock? Who's there? An infant, a toddler & 2 tired parents stuck on the tarmac because of systemwide outage. #UnitedAirlines
— Carly Lodge (@carlylane_sf) October 14, 2016

United acknowledged the outage and said that the problem was solved 3 a.m. EDT. Delayed flights resumed operations.

As of 3 a.m. ET the system issue has been resolved. Any delayed flights are resuming and we apologize again for the inconvenience.
— United Airlines (@united) October 14, 2016

In June, United faced another technical glitch. Software required to dispatch the airlines’ flights stopped functioning briefly. The following month, flights were disrupted after a computer problem halted access to reservations records. These are the latest in a series of technical glitches faced by major airline.

Last month, British Airways experienced a computer problem resulting in delays across U.S. and Europe. In August, Delta Air Lines cancelled about 2,000 flights following a system failure. Weeks prior to the Delta problem, a technical issue at Southwest Airlines led to cancellations of over 1,000 flights.

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