• Carnival Cruise says cruise ship crash in Mexico port caused by 'wind gusts and strong currents”
  • Captain of the Carnival Glory writes a letter to guests confirming an investigation into the accident.
  • Cruise ships left for home ports after the accident

In the aftermath of the collision between two ships of Carnival Cruise, the cruise company has explained that the accident in Mexico was caused by “spontaneous wind gusts and strong currents.”

Immediately after the incident, Carnival said in a statement that the seaworthiness of either ship has not been affected by the crash. It also caused minor injuries for six passengers, Fox News reported.

On Friday morning around 8.50 am Carnival Glory crashed into the Carnival Legend, when docking at a port in Cozumel, Mexico in which dining room decks on the Glory were damaged.

In a letter, Carnival Cruise also apologized to guests. It confirmed an investigation is going on into the cause of the accident and called the “allision” or mild crash as borne by “spontaneous wind gusts.”

Meanwhile, CBS News updated the two ships involved in the crash are headed to their home ports.

Captain’s letter says the probe is on

In the letter, the captain of the Carnival Glory confirmed an investigation into the cause of the accident.

The letter starts addressing “Dear Carnival Glory Guest,” and was written by Carnival Glory Captain Pero Grubjesic. “Welcome back from your day ashore. We hope you enjoyed your time in Cozumel.”

The letter assured that the ship has been inspected and there are “no issues that impact our ability to sail back to New Orleans.”

Grubjesic also updated that the six guests who received medical examination have been treated and released. The ship left Cozumel on Friday at 9 p.m. CST.

Passenger’s reactions

Media reports also carried some first-hand reactions of passengers after the mild cruise crash. A Cleveland man and his wife were on board the Carnival Legend when the collision happened.

Clay Gentry was eating breakfast along with his wife when they felt the impact. He said the ship rocked to a side and passengers began to panic.

“When it hit us yesterday, a lot of the glass and metal fell on to the front of our ship,” Gentry explained to Channel 3.

GettyImages-Cruise Ship
The Norwegian Cruise Line, Norwegian Sky cruise ship sails out of its port on October 12, 2018 in Miami Beach, Florida. Photo by Gary Hershorn/Getty Images

He also said many ambulances were seen when he got off the ship. “They were treating some people, nothing serious from what it looked like,” recalled Gentry.

But the passenger noted there was no clarity whether guests are entitled to any refund or they get a discount for cruise deals in the Carnival cruise line.

“The crash wasn't too bad,” recalled Carnival Legend passenger Mary Anne McKinley who told CNN that it was like a “big wave crashing into the ship.”