Best Business Process Outsourcing Companies in Charlotte, NC 2024
The BPO industry is expanding at a rapid rate due to the many benefits it can give to businesses of all sizes. Specifically speaking, it has influenced many enterprises and became leverage to their success in terms of cost-efficiency, access to the latest trends in technology and the improved process of searching for experienced professionals.
Business process outsourcing improves corporate productivity as companies can outsource their laborious tasks, thereby enabling their internal workforce to focus on more sensitive and crucial areas. This boosts efficiency and gets rid of government compliance issues as all corporate areas are taken due notice of.
In fact, statistics state that 80% of businesses agree that BPO companies help increase revenue and generate a higher customer pool through market expansion. This shows how crucial BPO is to the overall success of businesses.
To achieve all these benefits, it would be smart for business owners to hire a BPO firm.
Here are the best BPO companies in Charlotte, North Carolina.
Best Business Process Outsourcing Companies in Charlotte, NC 2024
I&J CallStar Consulting Services
I&J CallStar Consulting Services is a BPO outsourcing company that specializes as a remote employment agency and consulting firm. They are an employee-focused company that gives an opportunity for people to have the work environment they desire with flexible working hours.
The firm serves mostly Fortune 500 Companies in the US through inbound customer service support. They also offer car rental, grocery delivery, medical support, roadside assistance, TV & internet, home improvement, office supply and taxation and accounting.
The agent support options they provide support for are direct deposit, communications and resources. This way, they are able to serve their clients in a more efficient and direct approach through the use of technology.
Stratifyd
With over 20 years of experience since their founding in 1999, Datascribe Technologies as an outsourcing platform has continued to provide focused services in legal and medical transcription.
They have been certified as an ISO 27001 and ISO 9001 company and is an accredited Software Technology Park of India. They bring passion for client interaction and empower firms, corporations and institutions using technology-driven approaches in solving legal data problems.
The company’s legal services include legal data entry, document review and paralegal services, under litigation support, law office management and support services. Their clients are mostly coming from the IT, finance, retail and commercial sectors.
Datascribe Technologies
With over 20 years of experience since their founding in 1999, Datascribe Technologies as an outsourcing platform has continued to provide focused services in legal and medical transcription.
They have been certified as an ISO 27001 and ISO 9001 company and is an accredited Software Technology Park of India. They bring passion for client interaction and empower firms, corporations and institutions using technology-driven approaches in solving legal data problems.
The company’s legal services include legal data entry, document review and paralegal services, under litigation support, law office management and support services. Their clients are mostly coming from the IT, finance, retail and commercial sectors.
Bluegrey Technologies
Bluegrey Technologies is a privately-held outsourcing company that provides IT web solutions, support and digital services. The firm was founded in 2008 and focuses on search engine optimization, web development, IT managed services, digital strategy, mobile application and marketing, mobile application development and web designing.
The platform was designed to reach the global market using technology innovations helping clients and customers in terms of goal setting, operations management and increase in profitability of their business.
They have notable professionals who are experts on technical support, sales support and project management.
AnswerLive
AnswerLive is a BPO company specializing in answering and delivery services. AnswerLive, as their name states, is one of the features in their services as they provide live interactive experience for clients. They have more than 30 years of experience and successful engagement with over 2,500 companies, from small to large businesses, in a 24/7 operation.
The clients they usually serve are from the medical, real estate, property management and law sectors. Meanwhile, the services they provide are customer service, customer overflow, virtual reception, appointment scheduling, live transfer and sales and order processing solutions.
AnswerLive’s team of professional communications specialists and IT experts ensure all outsourced processes are kept to the highest possible standards.