Best Call Center Companies in San Antonio, TX 2021
OneTouch Direct is a call center company with over 20 years of experience in providing customer contact solutions aimed at improving organizational efficiency, business profitability and customer acquisition.
They are run by professional customer service agents who have experience in sales, IT and HR management. A few of the most sought-out services offered by the company are live chat, voice chat and text messaging services that are available 24/7.
They aim to improve their clients’ branding while creating a closer bond between the company and their target consumers. Since their founding in 1998, OneTouch Direct has served numerous Fortune 500 clients as well as startups and SMEs.
Personalized Communications has been serving the local business community of San Antonio, Texas for over 45 years since they started their operations in 1975. They are one of the pioneers of communications technology in the U.S., and up until now are delivering high-converting results to companies, organizations and individual freelancers.
The firm uses the latest technology and combines it with their wide experience in handling customer queries and providing valuable information about their clients’ product and service offerings.
The call center company offers emergency dispatch, virtual receptionists, appointment scheduling, employee screening, event registration and surveys services along with a seven-day free trial.