A video showing a Philadelphia family being kicked off an American Airlines flight has gone viral on Instagram, sparking outrage.

The clip shows a woman, holding her newborn, having a conversation with the flight crew before the aircraft leaves for Philadelphia from Charlotte. The incident occurred Sunday, Action News reported.

"I didn't get aggressive with her. The young man back there who said I got aggressive, he wasn't even there. He's all the way in the back. I didn't do anything," she can be heard saying in the video.

The woman is then told that the decision for the family to leave the flight was made by the captain, but she alleges that the captain was not there to see what happened.

The father, while recording the video, says, "I just want this to be known that she has a newborn, you're putting her off the plane due to the negligence and unprofessionalism of one of your staff members. She did absolutely nothing."

However, the family is eventually asked to leave the flight.

The father quickly uploaded the video on Instagram, expressing his displeasure.

"Today could've been avoided with a little human decency and compassion.... I ask you had my queen not been black... would this have occurred. The question is unequivocally no! @americanair we need answers! Please continue to share we need justice!!!" he captioned the video.

"@ameicanair your staff is absolutely disrespectful!!!! Kicked a new mother and our 7 week old baby off the plane for absolutely nothing!!!! We are coming for them this is absolutely unacceptable!!!!! Please share!!!!! We need answers!!!!! I need answers asap!!!!" he captioned another post.

The reason behind the family being asked to leave the flight was not known.

Meanwhile, in a statement to Action News, An American Airlines spokesperson said they are looking into the incident.

"We are actively looking into an incident involving a family traveling with us from CLT to PHL on Sunday, Dec. 5. Our values demand that all customers are treated fairly and with respect, and we find the video posted by the family concerning. We have reached out to the customers involved to understand their experience, and are seeking additional information from other passengers on board and team members who were present. This matter has our full attention and we will take appropriate action as necessary," the spokesperson said.

American Airlines was profitable in July, but said it suffered losses in August and September due to the Delta variant of Covid-19
American Airlines plane AFP / CHANDAN KHANNA