• Some iPhone users have reported that Apple Music is draining their device's batteries
  • The app has high levels of background activity even when not in use
  • The issue affects old and new iPhones running on iOS 13.5.1

Some iPhone users have complained about battery drain issues caused by Apple's own music streaming app, Apple Music.

A number of iPhone users have reported that Apple Music had high levels of background activity, causing the device's battery to drain faster, MacRumors reported. These users have trooped to Apple's Support Communities and Reddit to ask for advice regarding what to do about it.

The users noted that the problem occurs in iPhones running on iOS 13.5.1. The issue seems to affect old and new phones.

Interestingly, the issue also affects even those who aren't using Apple Music, and some who have background activity turned off on their handsets.

“My phone will be at 100% in the morning and will be at 20% by early afternoon. I even now am putting it in low power mode as soon as it is below 80% to help slow the drain but just realized today the music app, which is not even up and running on my phone, is draining the battery in the background throughout the day,” a user wrote in Apple's Support Communities.

MacRumors said that while the reports of the Apple Music app causing battery drain isn't new and have been appearing on the internet since April, it's worth noting that the number of complaints have increased in the past week. This suggests that Apple might have changed something in the server side and is causing the problem.

What to do

While the issue doesn't affect some users, those who are affected by it might experience faster battery drain even when the device is not in use. One particular user complained that the app continues to run in the background even when Background Activity is off.

Here are some of the things the affected users did to try and fix the problem:

  • Force quit Music app
  • Restart iPhone
  • Delete Music app
  • Delete Music app then reinstall it
  • Delete Music playlists
  • Disable background app refresh
  • Turn off Mobile Data
  • Turn off Automatic Downloads
  • Cancel all downloads in the Music Library
  • Restore ‌iPhone‌

Users should note that some of these might not work as they have low success rates. It might be better to wait for iOS 13.6, which is currently in development.

Apple, which has been moving to emphasize its services as smartphone sales slump, is expanding is streaming music offering to 52 new countries
Apple AFP / Josh Edelson