Samsung has formally postponed the release of the Galaxy Fold foldable smartphone following several reports saying the new device broke after just two days of use.

The South Korean tech giant was originally slated to release the new foldable device on April 26, but now it has pushed back the release to a later, unknown date, the Wall Street Journal reported.

The WSJ’s report follows a tweet from Engadget Senior Editor Richard Lai, saying two Galaxy Fold launch events in Hongkong and Shanghai, originally scheduled for April 23 and 24 respectively, were canceled.

Samsung canceled the Shanghai launch event due to problems with the venue, Sammobile reported. While this reason could be true, it’s difficult to deny the fact that several review units broke in such a short period of time. Nevertheless, it’s up to readers to believe Samsung’s explanation or not.

Further investigation

Samsung said it is delaying the release of the Galaxy Fold because of a few things it found upon investigation of the display problems. In a statement (via CNET), Samsung said the reported display problems “could be associated” with impact on the exposed areas located at the top and bottom of the hinge.

The tech company added it discovered substances that made their way into the device. These substances, Samsung said, “affected the display performance.” The company said it will run more tests to arrive at more accurate findings.

Pre-orders

After deciding to delay the Galaxy Fold’s release, Samsung reached out to those who pre-ordered it via email, telling them that “more specific shipping information” will be given “in two weeks.” This would mean the Galaxy Fold won’t see a release until the middle or end of May.

Those who pre-ordered the Galaxy Fold continue to have their place in the queue, and will receive it once Samsung fixes the display problems and releases it for the public to enjoy.

Those who change their mind at any time before the $1,980 device is shipped, however, can cancel their orders at no extra cost. Samsung won’t charge credit cards until it is able to ship the device.

Samsung Galaxy Fold smartphonee Samsung's Mobile Division President and CEO DJ Koh holds the new Samsung Galaxy Fold smartphone during the Samsung Unpacked event on February 20 in San Francisco, California. Goldman Sachs says the Galaxy Fold is a clear threat to the Apple iPhone. Photo: Justin Sullivan/Getty Images