Galaxy S9/S9+ Iris Scanner, Call Functionality Bugs Squashed By Verizon Update

The Verizon version of the Samsung Galaxy S9 and S9+ have a couple of fairly uncommon and very annoying bugs plaguing the iris scanner and calling functionality of the handsets. The carrier is now addressing the issues by releasing a new software update.

On Friday, Verizon Wireless started rolling out the update that squashes the bugs that are causing video calls and phone calls to fail and the S9 phones to reboot when using the iris scanner. The update also comes with the July security patch, according to Android Police.

Verizon calls the update “System Update 2.” For S9 owners, they are receiving the update with the build number R16NW.G960USQU3ARG4, while S9+ owners are getting the update with the build number R16NW.G965USQU3ARG4.

“This software update gives you the most up to date Android security patch on your device along with other improvements and bug fixes,” the notification for System Update 2 reads. The notification then reveals that the update improves call performance and comes with an additional fix for a rebooting problem.

The update improves voice call quality and fixes two issues with the calling functionality of the Galaxy S9 and S9+, according to Verizon. The first one is an issue that causes the inter carrier video call to fail under certain circumstances. The other one is an issue that causes outgoing calls to fail on some occasions.

The additional bug fix, on the other hand, is very important since it addresses the problem that’s causing Samsung’s flagship handsets to reboot when users try to unlock them with the iris scanner.

The bugs in the previous software of the Galaxy S9 and S9+ were found to have only affected a small number of users. Still, it‘s a good thing that Verizon is squashing them so that everyone can now enjoy their Galaxy S9 experience without compromises.

For phone owners who want to update to the latest software version, they are advised to connect their device to a stable Wi-Fi network. They should also see to it that their phone battery is fully charged before starting the update process. The download alone is expected to last for around 6-10 minutes. Update installation also takes 6-10 minutes.