Managers now use conversation intelligence and AI-generated summaries to review interactions with customers, coach newer employees, and identify habits that may hurt the customer experience, such as interrupting callers or talking more than listening.
Will Jones
Sep 14, 2026
Trump said on August 31 that the strait had been averaging "30 ships a night."
Matias Civita
Sep 14, 2026
Muge "Emma" Cody explains why business strategies often fail in execution, highlighting structure, talent, partnerships, technology and accountability as keys to transformation.
Steve Jones
Sep 14, 2026
The emerging framework includes separate deals involving Chevron, private oil operators and, most unusually, a direct U.S. government investment in a Venezuelan-focused energy company.
Matias Civita
Sep 14, 2026
According to Rawlinsons, building costs in mining towns carry a 40%-75% loading over capital city baselines, while the most remote sites can see jumps of up to 150%.
Matthew Edwards
Sep 11, 2026
An AI tool can write a product description in seconds. The business still needs to check the fabric details, confirm the delivery promise, correct unsupported claims, and publish the text in the right place. The time spent generating a draft captures only one part of the job.
Yaroslav Rohach
Sep 11, 2026
Continued disruption around the Strait of Hormuz and Red Sea, combined with reduced Saudi Arabian oil production, has raised concerns that elevated energy prices could persist rather than prove to be a temporary shock.
Matias Civita
Sep 11, 2026
Anthropic researcher Jacob Coxon made headlines this week when he said that he was leaving the company over concerns about the direction and speed of AI development.
Matias Civita
Sep 11, 2026
Anthropic ultimately banned accounts connected to the activity.
Matias Civita
Sep 11, 2026
The four incidents involved an early version of Claude Opus 4.6, Claude Opus 4.7, Claude Mythos 5, and an internal research model participating in capture-the-flag cybersecurity exercises.
Matias Civita
Sep 11, 2026
Very small businesses that adopted AI increased their employee headcount faster than comparable companies that had not begun using it.
Matias Civita
Sep 11, 2026
The upgrade follows a burst of AI product announcements from the company, including the Tuesday launch of its Muse personal AI agent app.
Matias Civita
Sep 10, 2026
Swish Holdings is a financial holding company building and investing in financial-services businesses, with a particular focus on mortgages.
Will Jones
Sep 10, 2026
TSMC's second-quarter profit jumped more than 77% from the prior year, while the company projected third-quarter revenue between $44.6 billion and $45.8 billion.
Matias Civita
Sep 10, 2026
Sergio Ermotti said markets are showing too little volatility even though wars, trade tensions and persistent inflation add to global risks.
Merin Rebecca Thomas
Sep 10, 2026
Discover the five essential features every trading platform should offer, from fast order execution and advanced charting to risk management, real-time data and mobile access.
Steve Jones
Sep 10, 2026
Russian attacks have damaged or destroyed food warehouses serving several of Ukraine's largest supermarket chains, leaving partially empty shelves across the capital.
Matias Civita
Sep 10, 2026
The latest catalyst was the resignation of Jacob Coxon, who accused OpenAI and Anthropic of racing toward self-improving superintelligence while failing to adequately address the risks.
Matias Civita
Sep 10, 2026