Queen Elizabeth loves all the love and support that she receives from her fans, but she once made a surprising revelation about the public.

In the documentary “Elizabeth R,” Her Majesty indirectly discouraged the public from writing and sending her letters via snail mail. She said that she doesn’t read all of the notes that she receives because she doesn’t have the luxury of time to do so.

“People write them thinking that I am going to open them and read them. I don’t open all of them, obviously, because I don’t have time to do that… I have always had a sort of feeling that letters are rather personal to oneself,” she said.

But the Queen also said that as much as she can, she tries to help those who are in need after writing their letters. However, she doesn’t directly involve herself in personal matters all the time.

“There are occasions when I can help, I can pass things on to the right authorities or I can even in some cases write to various organizations who will look into it. But I have always had this feeling that letters are written to me… I like to see what people want to write to me,” she said.

During her interview, the monarch revealed that she received a letter that morning from a man who said that she’s the only one who can stop and fix whatever was happening at that time. The Queen admitted that reading that letter was rather nice.

These days, people across the world still write letters to the Queen. But it seems that she has less time to read through each one of them considering her age of 93.

But during special occasions, the Queen responds to those who send her and Prince Philip birthday and holiday greetings through the Buckingham Palace. Most often than note, Her Majesty’s thank you cards are accompanied by her and the Duke of Edinburgh’s photo.

Queen Elizabeth II
Queen Elizabeth II is seen at the Chichester Theatre while visiting West Sussex on Nov. 30, 2017, in Chichester, United Kingdom. Getty Images/Stuart C. Wilson