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Enterprise Search: Next-Gen Pathway to CX Supremacy

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In a smartphone-dominated world where customers expect faster searches, intelligent recommendations and sophisticated personalization of information, organizations are realizing the need for intricate software to enable ultimate customer satisfaction, through providing complex details and deep insights of products and services.
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The Art of Strategic Counsel

The Art of Strategic Counsel

In May 2012, Clayton Christensen, the Harvard Business School (HBS) Professor who created the business concept of 'disruptive innovation', authored one of his final books, 'How Will You Measure Your Life?' before publishing a seminal article, 'Consulting on the Cusp of Disruption'  in October 2013.

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