Why Chick-Fil-A Is Apologizing To Its Customers Over A Tweet Gone Wrong

Chick-fil-A was slammed by a number of fans after it posted a tweet that some deemed racist and the company is now apologizing for its comments.

The chicken chain's tweet came in response to a customer who wanted to know when the restaurant would begin offering spicy nuggets.

The tweet read: "grilled spicy deluxe but still noooo spicy nuggets............@ChickfilA....."

In response to the tweet, Chick-fil-A said, "Your community will be the first to know if spicy items are added to the permanent menu, Don!"

Twitter users quickly called out Chick-fil-A, saying that it was racially profiling the fan.

The term "your community" is what caused the backlash against the chain, as many thought Chick-fil-A was assuming the user was Black.

Some questioned Chick-fil-A for the response, saying, "wdym by your community???" and others wanted answers, saying, "explain yourself - QUICKLY."

One customer said on Twitter they were "canceling" the chain, while another wanted to know what they meant "specifically" by the post.

Another Twitter user said they would be going to Popeyes instead.

And yet another called out Chick-fil-A by saying, "Do you mean like the Black community?"

The tweet, which had garnered over 1,600 replies and over 6,700 quoted tweets, sparked an apology from the company.

Chick-fil-A acknowledged the Twitter response to the fan was a "poor choice of words."

A spokesperson for the chain told Today, "The response was a poor choice of words but was not intended in any way to be insensitive or disrespectful.

"We often use the term 'community' in a broader sense to talk about places where we operate restaurants and serve the surrounding community."

Other fans of Chick-fil-A also pointed out that the company often responds to posts with the words "your community" in them as a common practice.