A medical examiner concluded that 11-year-old Ashton Jojo of New York was electrocuted at a miniature golf course near Orlando while trying to retrieve a ball from a pond.

Ashton, who turned 11 last Friday, was visiting the Orlando area from Latham, N.Y., and staying at a family time share in Kissimmee, Fla. The accident occurred around 2 p.m. on a miniature golf course at Orange Lake Resort, the Orlando Sentinel reported.

While she was playing a game of mini-golf on Wednesday afternoon, her ball fell into a so-called water feature. She walked into the two-foot deep pond when she began to scream. Orange Lake Resort guest Christopher Burges of Alabama reportedly heard her screams and jumped into the water, trying to help her. He was also injured.

The Medical Examiner ruled the cause of death in this case to be electrocution, local police said, ABC reported. Detectives are still examining what led to the water in the pond to be unsafe.

A spokesperson for the local sheriff's office and the resort both said they did not know the water was electrified.

In a statement released by the resort, the company operating the facility acknowledged the incident and said a third person was also injured.

Orange Lake Resort holds the safety and well-being of our guests and employees as our top priority and concern, the statement said, Reuters reported. The miniature golf facility where the incident happened is closed and will not re-open until further notice. Our thoughts and prayers are with the guests, their families and friends during this time.

Police said they are still investigating the incident and trying to determine what made the water unsafe.

Authorities said that the Jojo was with her mother, father and at least one brother, who was checked into a local hospital. However, he was uninjured, the Orlando Sentinel reported.