KEY POINTS

  • The incident took place on New Year’s Day in Avondale
  • The family of five was able to escape unscathed
  • The doorbell camera footage was shared on social media, garnering 7 million likes

An Arizona family was saved from a potentially fatal morning house fire, thanks to their next-door neighbor who alerted them in time.

The Good Samaritan frantically banged their door to awaken them and the doorbell camera captured it. Nicole Salgado and her husband didn’t have an inkling of the fire, but they woke up to the woman’s desperate knocking at the front door of their home in Avondale.

"We were all asleep," Salgado told CNN. "Then all of the sudden around 7:30 in the morning, we hear banging on our door and our doorbell is going off and we kind of get scared."

Salgado, a mother of four, ran to check on the kids while her husband ran toward the door, where he found Carolyn Palisch asking them to leave the house.

"He opened the door and all I heard was our neighbor Carolyn saying your house is on fire you have to get out," CNN quoted Salgado, as saying.

Salgado grabbed her kids and took them out of the house immediately. Once outside, she was shocked to find her house burning. "It was just kind of frantic at first, making sure we got everyone out and the dogs out," Salgado continued. "Then once we realized the full extent of it we were just in shock as we watched our home burn."

Salgado told the outlet that the fire spread to the roof, causing it to collapse as smoke filled the house minutes after they escaped. Firefighters said that hadn’t the family left the house when the roof came down, they would have died.

Salgado shared the doorbell camera footage on TikTok, where it garnered 7 million likes as of Thursday.

"Your house is on fire. Get out. Move," Palisch is heard saying in the video as she stood surrounded by smoke and flames.

As the family begins to run away, Palisch could be heard saying, "It’s ok. It’s ok. You guys, go to my house. Just go to my house."

"If it wasn't for her it'd be a totally different story," Salgado told CNN. "We feel so thankful to her. We're always going to consider her family. She not only saved us, she saved our kids."

fire
Representational image of fire. pixabay